• 11/06/2025

    CheckoutAdmin APIDisputes

    New Features

    • UI Overhaul for Accounts & Payments: We’ve rolled out a redesigned interface for 29 Next Accounts and Payments, aligning them with the main store UI for a more consistent and intuitive user experience.

    • Disputed Order Fulfillment Cancellation: It’s now possible to cancel fulfillment on disputed orders (when supported), helping prevent scenarios where items ship after a dispute has been filed.

    Improvements

    • Shipping Discounts in One Step Checkout: Discounted shipping prices are now properly displayed in One Step Checkout when the checkout session includes a shipping discount.

    • Inventory Export Enhancements: Inventory exports now include allocated stock values, giving merchants more complete data for inventory planning and reconciliation.

    • Improved Gateway Handling: Gateway logic relating to bankcard persistence on recurring payments has been improved to better handle cases where the previously used gateway is no longer active.

    • Simplified User Permissions: Dashboard user permission groups have been removed for a cleaner, more straightforward permissions model.

    • Resilient PayPal Subscription Handling: Recurring PayPal billing now more gracefully handles deactivated PayPal accounts, reducing failed payment errors.

    • Cleaner Campaign Analytics: Bot sessions are now excluded from campaign analytics, resulting in more accurate session counts and conversion rate KPIs.

    • Admin API Pagination Performance: Pagination performance has been improved across all Admin API list views, especially helpful for large data sets.

     

    Bug Fixes

    • PayPal Cancellation Redirect Fix: Fixed an issue where customers who canceled a PayPal payment were redirected to an empty cart instead of being returned to the checkout flow.

    • Fraud Analysis Fix: Resolved a bug that impacted fraud analysis logic when creating orders from the dashboard.

    • Order Timeline Pagination Fix: Timeline events now paginate correctly when more than 100 events are present on an order.

    • Spreadsheet Import Fix: Improved handling of integers formatted as strings from different spreadsheet editors to ensure accurate data imports.

    • Subscription Export Fix: Fixed an issue that prevented subscription exports from running unless a date range filter was applied.

  • 29/05/2025

    SubscriptionsProductsOrdersDashboard

    New Features

    • Reuse Saved Payment Methods in Dashboard Orders: The dashboard order creation flow now supports using a customer’s retained payment methods, enabling faster and more efficient support workflows when placing orders on behalf of existing customers.

    • Simplified Product Management: The concept of stand-alone products has been removed, streamlining the product setup process and making catalog management more intuitive.

     

    Improvements

    • Subscription Line Item Handling: Subscription line item behavior now mirrors that of cart and order line items for a more consistent and intuitive experience.

    • Single Page Checkout Enhancements: Several updates have been made to the single page checkout flow, improving the end-customer experience and aimed at boosting conversion rates.

    • Improved Checkout Settings UX: The checkout settings interface has been refined for easier customization of the checkout experience from the dashboard settings.

    • More Accurate Payment Response Codes: Payment response code 2003 has been renamed to Issuer Declined, and additional network response mappings have been updated for improved clarity and reporting.

    • Apple Pay Express Display Logic: Apple Pay buttons are now more intelligently handled on devices that do not support them, reducing display inconsistencies.

    • Shop Sync Currency Defaults: Shop Sync now automatically sets USD as the default currency if none is configured in the connected Shopify store, preventing product sync failures and improving first-time setup.

     

    Bug Fixes

    • Unexpected Redirect Fix: Fixed an edge case where logged-out dashboard users were incorrectly redirected to the storefront.

    • Gateway Routing Fix: Resolved an issue where bankcard transactions didn’t always follow expected gateway group routing configurations.

    • Order Attribution Field Fix: The order attribution funnel field is now correctly configured as a text input.

  • 14/05/2025

    SubscriptionsAdmin APIDashboard

    New Features

    PayPal Subscriptions Support: Subscriptions now support recurring payments via PayPal, giving merchants access to more customers using alternative payment methods.

    Campaign Analytics Tracking: Campaigns now include full session tracking and KPI analytics, making it easier to monitor and optimize performance in real time.

    Revamped Cart Editing: Cart updating and editing in the dashboard has been overhauled to align with the order creation flow, offering more flexibility and consistency for merchants.

    Storefront Pages via Admin API: Storefront Pages can now be created and managed through the Admin API, enabling Page Builders to generate custom templates and assign them to storefront pages—ideal for headless or externally managed frontends.

     

    Improvements

    Variant-Level Shipping Options: Shipping settings are now configurable at the product variant level, supporting use cases where a product may have both physical and digital versions.

    Faster Payments View: Performance of the Payments list view has been improved by up to 400% for accounts with large transaction volumes.

    Subscription Gateway Persistence: Subscriptions will now remain active even if the attached payment gateway has been deactivated, with a warning displayed to inform merchants that action is required.

     

    Bug Fixes

    Google Pay Button Fix: The express checkout button for Google Pay has been revised to comply with Google Pay’s approval process and prevent potential rejections.

    Currency Switching Fix: Fixed an issue where storefront users were unable to change currency within their session.

    Storefront 404 Fix: Resolved an issue that caused the storefront to display a 404 page in some unexpected scenarios.

  • 2025/04/30

    Improvements

    • Simplified Test Order Creation: Test orders can now be created even before any gateways are configured in the store’s default gateway group, streamlining the initial store setup process.

    • Inventory Settings Tracking: The system now logs when merchants enable or disable inventory tracking and backorders within the inventory management views.

    Bug Fixes

    • Upsell Attribution Fix: Resolved an issue where upsell transactions were missing initial attribution data and did not appear correctly when filtering payments by transaction source.

  • 2025/04/16

    New Features

    • Revamped Gateway Groups Interface: Gateway Group settings and UX have been completely overhauled for a more seamless and intuitive experience, making it easier for merchants to manage their gateway configurations.

    • Shopify Order Confirmation Emails: Order confirmation emails can now be sent from Shopify when using the Shop Sync app, offering more flexibility in customer communications.

     

    Improvements

    • Cancelable Fulfilled Pending Orders: Orders that are pending payment but already fulfilled can now be canceled via order management actions—streamlining customer service operations.

    • Default Variant Image Handling: Product variants now automatically use the main product image if no variant-specific image is set.

    • Admin API Gateway Access: A new gateways:read permission has been added to the Admin API, allowing targeted access to gateways and gateway group endpoints.

    • Digital Product Subscription Pricing: Subscription creation for digital products no longer inherits the initial order’s shipping price, ensuring more logical and accurate subscription pricing.

    • Improved Checkout CSS Editing UX: Checkout customization settings now load more smoothly, preventing premature reloads while editing CSS for a better user experience.

    • Faster Delivery Tracking App: Database queries in the Delivery Tracking app have been optimized to improve page load speeds and overall UX.

    • Automatic Order Archiving: Orders older than 6 months with no updates will now be automatically archived, keeping order management views clean and focused on actionable items.

    • Stripe Radar Integration: Stripe gateway decline handling now integrates with Stripe Radar outcomes for improved mapping to global transaction response codes.

    • Extended Fulfillment Delay Options: Automatic fulfillment delays can now be set for up to 72 hours (4320 minutes) after order creation, supporting longer fulfillment lead times.

    • Product Sync Enabled by Default in Shop Sync: The Shop Sync app now automatically enables Product Sync by default, aligning with expected behavior for most merchant setups.

    • Improved Checkout Customization Settings UI: Setting names and help text in Checkout Customization have been refined for greater clarity when adjusting storefront appearance.

    • More Accurate Decline Code Mapping: 29 Next Payments decline code mappings have been updated for improved reporting and clearer transaction handling.

    • SpeedX Carrier Support: SpeedX has been added to the carrier mapping list when importing fulfillments from ShipStation.

     

    Bug Fixes

    • Shop Sync Address Line 2 Fix: Resolved an issue where Address Line 2 was not syncing properly through Shop Sync for order fulfillments.

    • Sitemap Loading Fix: Fixed an issue that caused sitemaps to fail to load correctly.

    • Product Page 502 Error Fix: Corrected a bug that resulted in a 502 error when viewing non-public product pages.

  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks