• 2022/7/25

    CheckoutSubscriptionsPaymentsReportsOrdersDashboard

    New Features

    • When using Auth/Capture payment flow, payments can now be set to automatically capture on order fulfillment.
    • Filters UX has been overhauled throughout the Dashboard to make the active filters applied to the current view easier to see and clear.
    • Orders List View now supports generic searching by number, name, email or any address text.
    • Subscriptions List View now support generic searching by number, name, email or any address text.
    • Orders and Transactions Admin APIs now feature capture methods to capture authorized payments.
    • Webhooks can now be created to subscribe to Dispute events, to notify external systems when disputes are created and updated.

    Improvements

    • Checkout Links now support subscription based parameters to add items to the cart on a recurring interval.
    • The Product Details View has been completely overhauled for an improved UX when creating and managing products.
    • The public Order Status Pages now include a Google Map with a geolocated pin to designate the expected delivery address for the order.
    • Improved the Transaction Reports to better support Auth Capture flows including Voids so it is more clear how these transactions are flowing through the system.
    • Subscriptions connected to an inactive gateway will now transition to Past Due status with an event indicating the gateway is inactive allowing store admins to manually resolve the issue.
    • Orders that have a fulfillment tracking code but do not have a designated carrier (likely because the carrier is unsupported), will use a generic tracking page that can detect the carrier from the tracking code.

    Bug Fixes

    • Fixed an issue where the billing address in the checkout flow showed all countries instead of matching to the shipping address countries list.
    • Fixed an edge case calculation issue with Net Revenue on Order reports.
    • Fixed an edge case where it was possible a customer had two open carts at the same time.
    • Fixed an edge case where re-activated subscriptions still showed in subscription canceled reports.
  • 2022/7/11

    CheckoutOrdersMetadataNotificationsDashboard

    New Features

    • Introducing Checkout Links, making it possible to construct links directly to the checkout flow with defined products and vouchers applied to the cart to enable external sales channels to direct customers straight to checkout.
    • Stores now can be configured to use a WYSIWYG editor (or HTML) for all of the content areas in the dashboard to help content writers and store managers more easily add and edit content.
    • Store Dashboard users can now add products to existing subscriptions to enable more flexible options in assisting customers in managing their subscriptions.
    • Customers will now receive a notification when subscriptions has been canceled to confirm this action has been taken.
    • It is now possible to add custom Metadata to Customers through the API to support custom data that needs to be stored and be available for export with customers.
    • Order Payment Status changes are now tracked so changes can be easily seen and used for auditing order changes.

    Improvements

    • Several improvements have been added to the Checkout flow including country geo-IP lookup, improved saved addresses UX, and dynamic form fields for localized address fields and labels.
    • Customer email logs now open emails in a popup to improve email display and remove styling conflicts.
    • Product reviews are now added through the Product List View template instead of the Product template to reduce complexity on the Product template.
    • Improved subscription event naming conventions for consistency and ease of future expansion.

    Bug Fixes

    • Fixed an occasional edge case issue that raised a duplicate order number key during the order creation process.
    • Fixed an issue with Orders by Offers Report query properly supporting multiple offers applied to orders.
    • Fixed UX issue when canceling Order to more easily handle canceling a related subscription.
    • Fixed an issue with Product sorting inside of Product Ranges.
    • Fixed a minor display issue with an active class in the checkout flow breadcrumb.
  • 2022/6/27

    CheckoutSubscriptionsSettingsProductsOrders

    New Features

    • A new and improved Order Confirmation page has now been added to support more complex fulfillment scenarios and also remove the burden from theme developers.
    • The Checkout Flow now supports dropdowns US states and Canadian provinces to improve the checkout flow UX for customers.
    • Stockrecords now support a default Subscription Price enabling simpler Subscribe & Save setup for merchants who want to offer a base discount on products on subscription.
    • Newly created stores now have a placeholder page while waiting for the first theme to be installed and activated.

    Improvements

    • Shipping fee preview in the cart and order preview now show "Shipping calculated at next step" until the user chooses their shipping method for more clear UX.
    • The support email sending domain is now a dropdown of available sending domains that have been configured for the store.
    • Subscription charts have been improved to cut off the end for the current day as many of metrics are not yet not available and always zero which was resulting in poor UX.

    Bug Fixes

    • Fixed an issue with the store switcher on the subscription list view.
  • 2022/6/13

    SubscriptionsThemesPaymentsReportsOrders

    New Features

    • It is now possible to configure gateways to use an Auth / Capture payment flow to delay the actual capture of the funds. This also introduced a new Payment status for orders to track payment statuses more granularly.
    • Our PayPal integration now supports Digital Goods to support the sale of items that do not require fulfillment and tracking codes to be uploaded.
    • We now have several new Subscription reports fro Subscriptions by UTM, by Funnel, by Affiliate to assist store admins with understanding subscription performance by marketing channels.

    Improvements

    • Theme Kit now uses Oauth to access the Admin API to support more robust and granular access to the API for theme development purposes.
    • Order Attribution data has now been denormalized to separate it from subscriptions so that editing a single order's attribution will not affect (unexpectedly) the subscription or other orders related to the subscription.
    • We've improved the Order Cancel action to support orders with mixed fulfillment requirements so that dashboard users can more easily manage these orders.
    • Support Macros can now be deleted allowing store admins to better manage their support macros.

    Bug Fixes

    • We've fixed an issue with tickets being created and not properly being stripped of all of the extra html content for the initial comment.
    • We've now removed the Subscriptions by Cancel Reason report in favor of relying on the Subscriptions by Cancelation dashboard widget which has been improved to have drill down links from the widget.
    • We've now revamped the webhook deactivation logic to be more robust and accommodating of real life scenarios where there is low volume of events or handle failing webhooks that start working again.
    • We've fixed an issue that allowed Oauth Tokens to be accessed more than once after they were created.
    • Fixed an issue funnel pages not showing the next page properly in the dashboard.
    • Fixed/improved the handling of orders with Paypal accounts that do not have an associated email address.
    • Fixed an issue with emails not showing properly on mobile devices.
    • Fixed an issue with store template variables not rendering in several places throughout the storefront.
    • File uploades are now validated on the themes admin api to prevent 500 errors from occuring when file sizes are too large.
    • Fix a UI bug that prevented products from being removed from ranges.
  • 2022/5/31

    SubscriptionsAdmin APIStorefrontReportsOrdersSupportApps

    New Features

    • Introducing "Apps" as the future of integrations into the 29 Next Platform. In the near future Apps will be open to the public to build and publish to the App ecosystem.
    • Introducing Partner Reports which allow store admins to share pre-filtered Order Reports providing a way to share limited reports with third parties.
    • Storefront pages and blog posts now support custom page templates allowing store designers to create multiple custom layouts in themes for more unique customer experiences.
    • The Subscriptions Admin API now supports updating the payment gateway to provide Admin API users a way manage subscriptions.

    Improvements

    • The ticket detail layout has been improved with related order details, related tickets, and some ease-of-use enhancements.
    • Orders by can now be filtered by Initial, Recurring, or Non-Recurring to more easily find orders from different subscription life-cycle scenarios.
    • The Subscription Admin API now validates the card type for the selected gateway to prevent cases where the card type does not match the gateway accepted card types.
    • Email addresses are now forced to lowercase by default for improved unique validation and support for creating customers through express checkout flows.
    • We've now removed an old fallback feature that allowed us to support homepage content from a page instead of the theme's index.html page.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks