Changelog | 29 Next Changelog -

Admin APIPaymentsReportsDashboardFulfillmentDisputes

Introducing Blue Snap gateway integration for bankcard payments, which supports both standard and 3DS2 bankcard payments.
Introducing a new Orders by Funnel report showing a breakdown of orders by the source attribution funnel, allowing merchants to easily compare funnel performance.
Introducing a new Disputes Admin API allowing partners to build custom integrations on top of the payment Dispute features.
Logs for all Extensions can now be viewed in the Dashboard under the extension management view, allowing store admins to more easily debug issues with extensions.

The ShipStation integration setup form now makes a remote API call to present the available stores in ShipStation, greatly easing the setup process.
Orders created using Paypal Sandbox or Klarna Playground credentials will now be logged as Test Orders, which are ignored for reporting purposes and easily deleted.
We've now added sortable results on several reports, so that users can view reports data by different column metrics.
The Orders Payment Method display has been updated throughout the Orders views to show more contextual payment method information.
A new user column has been added to the Transactions CSV Export to show the initiating user of the transaction.
Refund and Failed transactions no longer offer any actions, preventing users from attempting to refund or create disputes from them.

We've now added better handling for several edge case scenarios on 3DS payment redirect pages, to prevent the user from getting stuck after a successful or failed attempt, or upon reloading the page.
Fixed an issue with characters not being encoded correctly in some email templates.
We've now restored a Homepage sitemap.
We corrected an issue that occasionally caused Klarna Transactions to fail, resulting in orders being created as "Part Captured".

Admin APIPaymentsReportsWebhooksDisputesSupport

Introducing Gateway Groups which provide an easier path to using multiple bankcard gateways and distributing the transactions for your store's checkout flow or API orders.
Introducing a new Transactions by Gateway report that shows a breakdown of all bankcard transactions by gateway for analysis of payment transactions.
Introducing Support Tickets by Product and Tickets by Tag reports with the addition of "Avg First Reply Time" tracking for all ticket reports, offering a better understanding of support staff responsiveness.
API users can now add or remove a customer from block lists by updating the is_blocked attribute, which will add or remove the customer from block lists.
Webhook subscribers can now subscribe to subscription.created and subscription.updated event triggers to receive subscription related events.

Disputes can now be matched to non-bankcard transactions, such as Paypal and Klarna transactions, for the tracking of APM disputes.
Omnisend processes are now fully asynchronous, improving our resilience against third party API outages.
Many Admin APIs have had query improvements, resulting in faster response times.

Fixed a conflict between the storefront subscription detail view and the side cart that caused a 500 error.

Admin APIReportsDashboardFulfillmentSupport

Introducing Orders by Tag report to provide order summary broken down by tag allowing merchants to track arbitrary tags in their order reporting.
Admin API Create Order with Tags which simplifies the order tagging process for Admin API consumers.
Dashboard users can now have a new customer action to add the customer to block lists which will block future orders from that customer while maintaining access to their account.
You can now configure a "New Ticket Notification" to be sent to an email address to notify store admins that a new support request has been received.

Shipping method currency pricing now supports a Free Shipping Threshold allowing merchants to set a currency specific value.
Storefront theme assets (CSS and JS) are now served via CDN making them faster and more efficient to load for site visitors.
Storefront Theme translations now have 2 levels of grouping making it more logical to organize theme translations which have also been verified to work with translation services such as Crowdin.

Fixed an issue that caused the Shipping values on Orders reports to be unreported.
Fixed several issues related to timezone and date filters on views with date range filters.
Fixed an issue wherein order were stuck in processing status due to the line items being marked as shipped but the order was still processing status.
Fixed a performance issue on the dispute detail view.

ThemesPaymentsSettingsTaxesFulfillmentDisputes

The Avalara Avatax Extension automates tax calculation and filing for orders placed on the storefront checkout and through the API.
Dashboard Extension Management now allows store admins to enable or disable extensions from the dashboard.
Checkout.com Gateway is now available for bankcard payments, supporting both standard and 3DS2 payment flows.
Support Ticket Reports offer greater visibility into customer service inquiries, user actions, and outcomes.
Expanded Support Macro Actions automate additional support ticket fields using macros, allowing for more efficient ticket handling workflows.
Introducing Storefront Themes, a new way to build and manage your store's theme design from the Dashboard, and Theme Kit, a local development tool for developers to build and maintain themes from their local machine.
Added a new Admin Transactions API for direct access to payment transactions, with the ability to search and filter by the same filters available in the dashboard. Store admins can now also setup Transaction based Webhooks to send transactions.created events to external systems.

Shipping Methods now support multiple currency pricing and multiple languages, allowing the same shipping method to be used across multiple markets.
Order Payment Events now show the associated User who triggered the event for greater visibility into customer service workflows and associated payment transactions.
Disputes are now visible on Orders that have transactions with associated disputes, to improve visibility for dashboard users.
Several extensions settings forms, that previously did not allow a user to easily clear existing settings, have now been improved to allow deletion of existing settings.

Fixed an issue related to errors being thrown when attempting to create and update the same user in rapid succession.

PaymentsFulfillmentDisputesSupport

Introducing Tags for Support Tickets which opens up new ways for agents to identify and classify support tickets for workflow and reporting objectives.
Introducing Macros for Support Tickets with comment related actions so that agents can apply template responses to support tickets for more efficient and standardized workflows.
Dashboard users can now easily create a Support Ticket from the Order Actions which will automatically set the ticket requester, order, and related products on the new ticket form.

The Transactions CSV export now includes the original Order Date as a column which provides context for the time difference between the original order and the transaction.
The BizzyBee (eFulfillment Europe) integration now utilizes their new Batch API when polling for order updates.
The Midigator Extension has been updated with several improvements to support multiple transactions per order and a new setting to allow store owners to choose which Order Source Attribution field they send to Midigator as the "Marketing Source" for the transactions.

Fixed an issue where date filters for Orders List and Orders Reports were not timezone aware.
Fixed an issue that caused the wrong currency to show on some disputes imported from Midigator