• 2021/12/14

    ReportsDashboardFulfillmentDisputes

    New Features

    • Disputes now have automated actions to add customers to block lists and cancel subscriptions when a dispute is matched to a transaction.
    • We now have an Agent Performance Report that provides a summary of Orders created and Refunds given by Agents in the dashboard to help monitor agent activity.

    Improvements

    • Orders with an automated fulfillment integration and are Processing status can now be manually updated to Shipped status and add shipment tracking details.
    • Bankcard display has been improved to now to show the Gateway and BIN in a popover allowing these to be easily seen throughout the dashboard.
    • We've optimized the queries on the dashboard customer detail view for faster response times.

    Bug Fixes

    • An issue with line items with a manual fulfillment partner not updating the line item status has been corrected now.
    • Fixed an issue where removing an offer combination did not remove the combination on the related offer that was being removed and the current offer being saved.
    • Fixed an issue with Braintree where a failed transaction was not mapped to an internal transaction code.
    • Fixed an issue where order status was not updating when adding shipments to an order.
  • 2021/11/29

    OffersAdmin APIReportsOrdersSupport

    New Features

    • Offers and Vouchers have been updated with new features for increased flexibility for discounted pricing use cases and improvement management features.
    • Open carts with a known customer and product are now browsable allowing merchants to view their open carts.
    • Introducing a new Transactions by Funnel report allowing merchants to easily see a breakdown of their transaction performance by funnel.
    • Orders that are Confirmed status can now be changed to Pending status to prevent the order from being automatically sent to fulfillment until the merchant is able to correct the order.

    Improvements

    • Card Token payment method now supports Gateway Groups for the gateway selection logic by card type.
    • Admin API users can now pass a stockrecord_id in lieu of sku and currency for order line items when creating new orders.
    • It is now possible to create a shipping address for an order in the rare case that an order was created without a shipping address.
    • Shipping methods now follow the is_public logic as many other models that are customer facing. Non-public shipping methods cannot be used on the API so the available shipping methods in APM interfaces are consistent.
    • Hovering over the humanized date on a ticket comment will now show the actual date in a tooltip.
    • We've improved the MRR and MRR Growth charts to be show more accurate metrics and trend indicators.
    • We've now updated many of the status enums to be lowercase for consistency across data models on the api.
    • The initiator object on the transactions api is now trimmed down to have the user id, email, first and last name.

    Bugs Fixed

    • Fixed an issue of missing template code to populate the meta description of funnel pages.Fixed an issue of missing template code to populate the meta description of funnel pages.
  • 2022/11/16

    ThemesSettingsOrdersDashboard

    New Features

    • Introducing the ability to switch between stores from the store dashboard to make it easy to manage multiple stores from a single user account.
    • Store admins can now manage their domains through their store settings making it easy to add domains and point DNS to allow the domain to resolve to the 29 Next platform.
    • Line Items can now be updated and and added while orders are Confirmed status allowing CS agents to more easily make adjustments to orders before they are sent to the fulfillment center.

    Improvements

    • Theme templates can now access products, posts, and post_categories in all templates allowing them to create dynamic content blocks that are driven by the objects configured in the dashboard.
    • Users subscription to marketing communications is now managed through the user model as accepts_marketing allowing this to be used by externally integrated communication systems.
    • Blog posts now allow them to be hidden through the Public attribute following other public facing storefront content models.
    • Existing users added to stores will receive an email notification they have been added with a link to access their stores.
    • Dashboard users can now change their email in our unified accounts SSO with a supported email verification flow and new email propagation to stores as they login to them again.
    • Improved several misc items related to SSO to improve dashboard users' UX with their managed accounts.

    Bugs Fixed

    • Fixed an issue with Address Line 2 not being imported when using the PayPal One Click flow.
  • 2021/11/1

    SubscriptionsAdmin APIPaymentsTaxesDashboardDisputesSupport

    New Features

    • Introducing Single Sign On allowing store users to easily access multiple stores from a single user account.
    • Klarna integration now supports a One Click flow allowing the customer to add their details into the Klarna Checkout widget directly for their order.
    • Stores now have a new Branding settings section allowing store admins to upload their brand logo and icon.

    Improvements

    • Store Tax settings now support "Tax Inclusive Prices" per currency for markets that require tax to be included in presented prices.
    • Support tickets can now be updated in bulk to change their status, assignee, priority, type, or add tags.
    • Test Subscriptions are now created when using Test Cards allowing merchants to fully test subscription processes and pricing.
    • Orders can now be filtered by Fulfillment partner on the Orders list view.
    • The Admin Cart API now has date range filter parameters to support searching by specific date ranges.
    • Resolving an Alert (dispute) that was created by Midigator will automatically sync the resolution to Midigator's Prevention API.
    • Support Macros now support order based replacement variables to make it easier for support agents to quickly respond to customers with information about their order.
    • The Subscriptions list view now has tabs with counts to easily see subscriptions by status and keep an eye on subscriptions that are retrying and past due.
    • Orders now show a Support tab when tickets are associated to the order for easier navigation to the associated tickets.
    • The dashboard cart view "Cart Actions" have been updated to simplify the UX for dashboard users to assist a customer with the checkout process.

    Bug Fixes

    • Fixed an issue where failed transactions were filtered before the Avg Value was calculated preventing them from being included in Avg Value calculations.
    • Fixed an issue where following a link from a report to a list view with a date_group querystring causing the the export to fail.
    • Improved the logic to prevent duplicate Paypal shipping events from creating in the case of an issue uploading.
    • Fixed an issue preventing Test Orders with Klarna payment from being deleted.
    • Fixed an issue with the order total calculation with taxes applied in the dashboard cart summary.
  • 2021/10/18

    ReportsSettingsNotificationsDashboardCustomers

    New Features

    • Introducing a new Customers by Tag report allowing you to easily see a breakdown and order revenue by customer tags.

    Improvements

    • Dashboard Permission Groups now automatically inherit the ability to access the dashboard index view which previously had its own permission for a more clear setup process.
    • Improved the customer list view to exclude all dashboard users so they aren't confused with customers.

    Bug Fixes

    • Fixed an issue where it was possible to have a dashboard user without a permissions group or admin status.
    • Fixed an issue where we were not able to get the correct Klarna transaction when processing a refund.
    • Fixed an issue where links were sending the wrong querystring parameter causing an error.
    • Fixed an issue with vouchers that are limited to once per customer and the user was not yet created.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks