• 2025/04/02

    CheckoutAdmin APIOrdersMetadata

    New Features

    Dashboard Support for Line Item Metadata: Line item metadata can now be viewed and edited directly in the dashboard for Carts, Orders, and Subscriptions.

    Revamped Order Refunds API: A new two-step Order Refunds API flow is now available, allowing you to preview and calculate refunds before creation. This flow supports line-item level refunds and aligns with the dashboard’s refund experience.

    Split Fulfillment Orders Filter: Orders list can now be filtered by “Has Split Fulfillment,” making it easier for merchants to identify orders with multiple fulfillment records.

     

    Improvements

    Digital Product Fulfillment Enhancements: Digital products now follow an improved order management and auto-fulfillment flow. This allows upsells to be added during order creation, even when the order begins with digital products only.

    Updated Apple Pay SDK: We’ve updated to the latest Apple Pay SDK, which now includes support for Apple Pay on non-Apple devices and browsers.

    Campaigns App Pinning: Users can now pin campaigns to keep important or frequently accessed campaigns at the top of the Campaigns App list view.

    Improved Event Tracking Setup: Event tracking setup now links directly to developer documentation for easier access to event guides and usage examples.

    Overhauled Gorgias App: The Gorgias integration has been rebuilt with significantly improved multi-store support, allowing smoother loading of the 29 Next widget inside Gorgias.

    Upgraded Klaviyo App Integration: The Klaviyo App now uses the latest Storefront Event Tracking framework for more accurate and flexible customer activity tracking.

    Improved Shipping Discount Calculation: Shipping discount logic has been improved for Google Pay and Apple Pay within our 3-step checkout flow.

     

    Bug Fixes

    3DS Test Card Fix: Resolved an issue where the 3DS test card was not functioning as expected.

    Fulfillment Location Move API Fix: Fixed a bug where a successful fulfillment location move could incorrectly return a 500 error.

    Refund Error Handling Fix: Attempting to refund an uncaptured transaction now correctly returns a validation error instead of a 500 error.

    Product Variant Attribute Fixes: Addressed several edge cases related to editing and saving product variant attributes.

    Apple Pay Order Creation Fix: Fixed an issue where Apple Pay orders could occasionally fail to create.

    Returns Reporting Correction: Corrected report values related to returns that were sometimes calculated incorrectly.

    Checkout Customization Flow Fix: Fixed a 500 error that could occur when viewing the storefront via Checkout Customization.

    Improved Shopify Sync Error Handling: Enhanced handling for intermittent errors received from Shopify during order syncing.

  • 2025/03/19

    Admin APIPaymentsReportsProductsMetadataCampaigns

    New Features

    Simplified PayPal Account Setup: The PayPal connection and authorization process has been completely redesigned for a more seamless and user-friendly setup experience.

    Expanded Admin API Metadata Support: Carts, Orders, and Subscription Line Items now accept metadata via the Admin API, enabling deeper platform integrations and external tracking of line items.

    Improvements

    More Accurate AOV Metrics: Order Report AOV calculations now account for order totals inclusive of returns and refunds, for improved accuracy in merchant reporting.

    Flexible SKU Management: Product SKUs can now be duplicated across multiple products, providing greater flexibility in product catalog management.

    Persistent Orders List Date Range Selection: The date range selection in Orders List view now persists across sessions, enhancing the merchant user experience when monitoring order activity.

    Improved Email Domain Setup Instructions: Email sending domain setup instructions have been refined to minimize user errors when configuring DNS entries.

    Optimized Campaign Package Image Handling: Large campaign package images are now validated and compressed to ensure proper thumbnail generation.

    Consistent Storefront Branding: Storefront customer account branding logos now follow the same sizing rules as those in the checkout experience for a more cohesive appearance.

    Enhanced Storefront Event Tracking: A new init() method has been introduced, providing event tracking integrations with additional context when firing events.

    Storefront Catalog Filter Warnings: Users are now alerted if a catalog filter source has been deleted, prompting them to resolve potential filtering issues.

    Bug Fixes

    Fixed Low Stock Alert Links: Low Stock Alert notifications now correctly direct users to the new inventory management views.

    Resolved Unexpected Event Tracking in Checkout Customization: Storefront Event Tracking no longer fires unintended events in the Checkout Customization flow.

  • 2025/02/05

    Admin APIPaymentsDashboardFulfillment

    New Features

    Apple Pay Overhaul: Apple Pay has been revamped and can now be enabled with a single click in your payment gateway settings.

    Two-Factor Authentication: Secure your dashboard user accounts with two-factor authentication for enhanced security.

    Advanced Fulfillment Services: Partial order fulfillment is now supported, allowing remaining items to be automatically reassigned to another fulfillment location when needed.

     

    Improvements

    Faster Fulfillment Automation: The fulfillment delay setting can now be reduced to as little as 10 minutes, providing better support for merchants syncing orders to external fulfillment systems.

    Enhanced Payment Decline Handling: 29 Next Payments now integrates more deeply with card issuer merchant advice codes, improving decline processing and reporting.

    Upgraded Code Editors: All code editors across the dashboard have been updated with a modern syntax highlighter for an improved user experience.

    Improved Dashboard Filtering: The Payments and Disputes dashboards can now be filtered by store, streamlining workflows for merchants managing multiple stores.

    Expanded 3DS Authentication for Upsells: Upsells now attempt 3D Secure (3DS) authentication when possible, increasing overall coverage and security.

    UPC Management Update: UPCs are now assigned to individual product variants, ensuring SKU-specific UPC accuracy.

    Shop Sync Fulfillment Flexibility: The Shop Sync app now allows merchants to specify the fulfillment location address, enhancing fulfillment routing options.

    Refined Delivery Tracking: Delivery tracking events in Mandarin are now ignored, reducing unnecessary notifications for merchants shipping from China.

    3PL Central Integration Update: The 3PL Central integration now follows our latest fulfillment APIs and workflows, improving order management and fulfillment processes.

    Optimized Shop Sync Image Sync: Shop Sync’s image synchronization has been enhanced following recent improvements to our Product Image Admin APIs.

     

    Bug Fixes

    PayPal Express Fulfillment Rules Fix: Fixed an edge case where fulfillment routing rules were not correctly applied through the PayPal Express flow.

    500 Error Fix for External Payments: Resolved an issue that caused a 500 error when external payment method details were missing.

  • 2024/12/18

    Admin APIPaymentsProductsFulfillment

    New Features

    • Introducing Shop Sync, a new app to sync your products from Shopify to 29 Next, and to sync orders placed in 29 Next to Shopify for fulfillment.  
    • Inventory management is now easier with the ability to update inventories for all SKUs directly on the inventory list view within a single interface.

    Improvements

    • We've improved 3DS2 Optimized and our automated retry logic to reduce the number of false failed authentications on transactions reports, and we now retry additional decline reasons to improve payment acceptance rates in some cases.
    • We've now removed the PayPal Digital Products feature which was previously required when selling digital products with PayPal, reducing the complexity of configuring PayPal.
    • Products can now be set to a price of 0.00, essentially making them free products, which is desired in some merchant use-case scenarios.
    • The Top Selling Products widget on the Analytics dashboard now follows the Orders by Product report structure summarizing product sales by their parent instead of showing individual variants.
    • We've improved Offers discount rounding logic to be more predicatable following "round up half" logic.
    • The subscriptions summary table on the customer details view has been improved for more clear and consistent UX.
    • We've improved the public display of tax rates to customers in order confirmation pages, emails, and APIs.
    • Campaigns App logs are now localized to the store timezone.

    Bug Fixes

    • We've now fixed an issue where product reviews were improperly moved when converting a product from a stand-alone to variant product.
    • We've fixed an issue with sorting disputes by date range in 29 Next Payments UI views.
    • We've fixed an edge case where it was possible to create a 500 error on the products Admin API when not passing a Location ID.
    • We've fixed logic related to passing a customer's email address incorrectly on the customers Admin API.
    • We've fixed an issue that prevented users from removing a package's image in Campaigns App.
  • 2024/12/04

    OffersSubscriptionsAdmin APIFulfillment

    New Features

    • Introducing Tracking Events Beta, a new and improved way integrate external tracking systems with rich customer behavior event data on your storefront. Full documentation and demos coming soon.
    • Subscriptions Admin API now has a new SubscriptionRetryCreate endpoint enabling external systems to trigger a renewal payment attempt when a subscription is failing renewal.
    • Subscription transactions can now be retreived through the SubscriptionsTransactionsList Admin API endpoint to assist external systems to analyze all transactions related to an individual subscription.

    Improvements

    • Offer subscription discount logic has been overhauled and improved for more clarity on the scenarios of applying a discount on an initial order and/or the renewal orders.
    • The current logged in user is now shown in the checkout flow for improved customer UX.
    • Delivery Tracking integration now ignores events received after the shipment was initially confirmed as delivered to prevent edge cases where shipments were initially delivered and then changed back to In Transit status.
    • Fulfillment order line items now include tax lines to support tax data flowing through to fulfillment service providers importing orders.

    Bugs Fixed

    • We've fixed an issue with the Products Admin API that caused an error when sending an empty category to Products Admin API.
    • We fixed an edge case that allowed invalid interval values to be passed in storefront themes that caused a 500 error.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks