• 2021/08/02

    Admin API

    New Features

    • Offers now have a new Combinations feature allowing users to create Offers that can be combined together on the same items.

    Updates

    • We have deployed updates to the Stock Record price_excl_tax field to be renamed to price so that it is more clear and consistent with tax calculation options.
  • 2021/7/26

    Admin APIPaymentsReportsDashboardFulfillmentDisputes

    New Features

    • Introducing Blue Snap gateway integration for bankcard payments, which supports both standard and 3DS2 bankcard payments.
    • Introducing a new Orders by Funnel report showing a breakdown of orders by the source attribution funnel, allowing merchants to easily compare funnel performance.
    • Introducing a new Disputes Admin API allowing partners to build custom integrations on top of the payment Dispute features.
    • Logs for all Extensions can now be viewed in the Dashboard under the extension management view, allowing store admins to more easily debug issues with extensions.

    Improvements

    • The ShipStation integration setup form now makes a remote API call to present the available stores in ShipStation, greatly easing the setup process.
    • Orders created using Paypal Sandbox or Klarna Playground credentials will now be logged as Test Orders, which are ignored for reporting purposes and easily deleted.
    • We've now added sortable results on several reports, so that users can view reports data by different column metrics.
    • The Orders Payment Method display has been updated throughout the Orders views to show more contextual payment method information.
    • A new user column has been added to the Transactions CSV Export to show the initiating user of the transaction.
    • Refund and Failed transactions no longer offer any actions, preventing users from attempting to refund or create disputes from them.

    Bug Fixes

    • We've now added better handling for several edge case scenarios on 3DS payment redirect pages, to prevent the user from getting stuck after a successful or failed attempt, or upon reloading the page.
    • Fixed an issue with characters not being encoded correctly in some email templates.
    • We've now restored a Homepage sitemap.
    • We corrected an issue that occasionally caused Klarna Transactions to fail, resulting in orders being created as "Part Captured".
  • 2021/7/12

    Admin APIPaymentsReportsWebhooksDisputesSupport

    New Features

    • Introducing Gateway Groups which provide an easier path to using multiple bankcard gateways and distributing the transactions for your store's checkout flow or API orders.
    • Introducing a new Transactions by Gateway report that shows a breakdown of all bankcard transactions by gateway for analysis of payment transactions.
    • Introducing Support Tickets by Product and Tickets by Tag reports with the addition of "Avg First Reply Time" tracking for all ticket reports, offering a better understanding of support staff responsiveness.
    • API users can now add or remove a customer from block lists by updating the is_blocked attribute, which will add or remove the customer from block lists.
    • Webhook subscribers can now subscribe to subscription.created and subscription.updated event triggers to receive subscription related events.

    Improvements

    • Disputes can now be matched to non-bankcard transactions, such as Paypal and Klarna transactions, for the tracking of APM disputes.
    • Omnisend processes are now fully asynchronous, improving our resilience against third party API outages.
    • Many Admin APIs have had query improvements, resulting in faster response times.

    Bug Fixes

    • Fixed a conflict between the storefront subscription detail view and the side cart that caused a 500 error.
  • 2021/6/28

    Admin APIReportsDashboardFulfillmentSupport

    New Features

    • Introducing Orders by Tag report to provide order summary broken down by tag allowing merchants to track arbitrary tags in their order reporting.
    • Admin API Create Order with Tags which simplifies the order tagging process for Admin API consumers.
    • Dashboard users can now have a new customer action to add the customer to block lists which will block future orders from that customer while maintaining access to their account.
    • You can now configure a "New Ticket Notification" to be sent to an email address to notify store admins that a new support request has been received.

    Improvements

    • Shipping method currency pricing now supports a Free Shipping Threshold allowing merchants to set a currency specific value.
    • Storefront theme assets (CSS and JS) are now served via CDN making them faster and more efficient to load for site visitors.
    • Storefront Theme translations now have 2 levels of grouping making it more logical to organize theme translations which have also been verified to work with translation services such as Crowdin.

    Bugs Fixed

    • Fixed an issue that caused the Shipping values on Orders reports to be unreported.
    • Fixed several issues related to timezone and date filters on views with date range filters.
    • Fixed an issue wherein order were stuck in processing status due to the line items being marked as shipped but the order was still processing status.
    • Fixed a performance issue on the dispute detail view. 
  • 2021/5/3

    Admin APIReportsProductsCustomersFulfillmentSupport

    New Features

    • Introducing a new Orders by Product report which breaks down orders revenue by product to help in reviewing product sales, revenue, and inventory forecasting.
    • Admin Order API now returns the tokenized payment method in the payment transaction response details, allowing the token to be reused in a reattempt.

    Improvements

    • Order Notes are now visible in the Customer Notes section, providing a consolidated view of all notes related to the customer and their orders.
    • We've now implemented Void transactions for Braintree to support voiding a transaction prior to the payment being settled.
    • Support tickets search filters now have more fields to make it easier to find tickets.
    • Incoming support emails are now handled with a new storage backend to support larger file attachments being attached to the tickets.
    • All date filter input fields now have a date picker making them more straight forward and easier to use.
    • ShipStation extension now uses batch order polling to significantly improve the efficiency of retrieving order updates on regular intervals.
    • Added validation to require first and last name on shipping addresses. It was previously possible to not pass these values, but they are required by most fulfillment providers.

    Bugs Fixed

    • Fixed an issue with Product SKU filters on Orders list and reports not applying properly.
    • Fixed an issue with support ticket email HTML content stored in the database being rendered improperly in the Dashboard.
    • Corrected an issue with missing CSRF token in storefront templates causing a 403 error.
    • Corrected CSV Export data issues on null fields that were incorrectly populated.
    • Fixed an issue wherein the wrong currency was shown when a cart was empty.
    • Investigated and fixed an issue that caused Orders and Transaction reports to show discrepancies in totals.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks