• 2024/08/14

    SubscriptionsAdmin APIPaymentsDisputes

    New Features

    • We're excited to now offer 29 Next Payments accounts to EU based merchants in the following countries: Belgium, Croatia, Cyprus, Czechia, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, and Spain.

    Improvements

    • Open disputes more than 6 months old are now automatically closed as they've become stale and most likely no longer actionable by the merchant.
    • A new theme settings type range has been added allowing theme developers to add slider UX for merchants configuring a setting.
    • OnTrac has now been added as first-class fulfillment carrier with full integration for tracking links and Paypal tracking uploads.
    • Subscription Cancel Reasons have now become standardized to reduce configuration complexity and open up new possibilities when canceling subscriptions on the Admin API.
    • We've improved our logic to prevent duplicate orders over the API in cases where processing has not finished for the initial first request.
    • Address title fields have been removed from the Campaigns API docs as they are not actually used when storing addresses.

    Bug Fixes

    • Significant improvements have been made to identify and ignore duplicate fulfillment events from shipping carriers to improve the clarity of the fulfillment events.

  • 2024/07/31

    SubscriptionsAdmin APIPaymentsFulfillment

    New Features

    • Introducing Paysafe as a new payment gateway integration for merchant transaction processing.
    • We're excited to announce the addition of Account Updater, providing automatic bankcard information updates for subscriptions to increase retention rates and recurring transaction approval rates.
    • Merchants using 29 Next Payments will now receive a notification when a payout transfer has been initiated.

    Improvements

    • We've improved fulfillment routing logic to minimize split fulfillment scenarios when adding upsell items to an order ensuring all items are routed to the same fulfillment location.
    • Dispute events have been refactored and improved with more granular detail and a more consistent UX with our order and customer events.
    • Subscription status and gateway filters have been improved to support filtering by multiple statuses/gateways to simplify more complex query and filtering scenarios.

    Bugs

    • We've fixed an issue and improved all dashboard analytics charts to use the local timezone of the store to prevent these from being out of sync.
    • We've fixed an edge-case scenario with Stripe and reconnecting an account through the Stripe Oauth flow.
    • We've fixed an issue with deleting payment gateway groups even if all gateways have been removed.

  • 2024/06/19

    SubscriptionsAdmin APIPaymentsWebhooksFulfillment

    New Features

    • Introducing server-side Meta Conversion API integration to connect your orders to your Meta advertising campaigns for orders created on the storefront checkout flow and Admin API.
    • Subscriptions that fail renewal will now automatically send an email to the customer with a one-click link to update their payment method for an automated subscription recovery flow.
    • The Admin Add Line Items API now supports passing a payment gateway or payment gateway group to override the initial payment gateway used for the order for deeper payment orchestration in the order flow.
    • Gift Cards can now be created and retrieved through the Admin API allowing deeper customized flows to create Gift Cards for customers.
    • External applications can now subscribe to fulfillment activity through the fulfillment.created and fulfillment.updated webhooks to be updated when new fulfillments are created and as their delivery statuses are updated.
    • The Transactions Admin API now includes a new external_id property as a reference to the external payment provider's ID for the payment, also includes support to filter by external_id.

    Improvements

    • Product detail view queries have been improved resulting in faster load times for products in the storefront.
    • We've added a new Disputes by Resolution report to help merchants better understand their dispute outcomes.
    • The product creation flow UX has some slight improvements to reduce clicks and form validation errors.
    • Test subscriptions now don't auto-renew themselves to prevent cases where test subscriptions continuously create new orders forever.
    • Storefront theme file settings can now be cleared to support cases where you no longer want to utilize the setting.
    • It is now possible to send non-public shipping method IDs on the Admin API to prevent accidental validation errors caused by making a shipping method private.

    Bug Fixes

    • We've fixed a rare edge case issue where it was possible to create an order with the end result not matching the intended quantity.
    • Fixed an issue with the querystrings when using All Time date range that prevented reports from loading.

  • 2024/05/08

    Admin APIThemesStorefrontDashboardFulfillment

    New Features

    • Introducing 3PL Central as a new fully integrated Fulfillment Sevice App allowing merchants to automate their fulfillment flow with warehouse providers using 3PL Central WMS. 
    • Developers can now subscribe to webhook events for gateway.created and gateway.updated to stay up to date with store payment gateway configuration changes.
    • Customer Accounts now have a new setting to disable Support Ticketing for merchants that don't use our internal ticketing functionality.

    Improvements

    • Theme developers now have the ability to create settings for Product Categories that can be used to dynamically populate storefront theme templates.
    • The Dashboard Create Order form now follows the cart max items setting so it's consistent with the storefront when adding products an order.
    • We've now added YunExpress as a core fulfillment carrier and also now automatically detect and map YunExpress tracking codes through the ShipStation app.
    • It's now possible to pass multiple stockrecords when creating a product to simplify the workflow of external systems creating products in a store catalogue.
    • We've improved the logic and process of notification to Fulfillment Service Apps when they have many new fulfillments available waiting to be accepted.
    • The partner_transaction_id field has been removed from the Admin API to improve clarity for external API data consumers.
    • We refactored the customer selection and creation UI on Gift Cards to follow the Create Order UI for UX consistency.
    • Product structure has been removed from the Admin API for increased clarity.
    • We've improved thumbnail generation and handling for Campaigns App to support images with transparent backgrounds.

    Bug Fixes

    • Fixed an issue in the storefront checkout flow where the customer email address field disappeared when navigating back to the information step from the payment step.
    • Fixed an issue with duplicate product categories causing a 500 error instead of a standard validation error.
    • Fixed an edge case that prevented parent products that have variants from being able to be deleted.
    • Fixed an edge case where decline throttle settings did not work properly if a payment gateway was not active.
    • Fixed an issue where the customer's first address added through the Dashboard was not set as the default shipping and billing address.

  • 2024/02/29

    CheckoutAdmin APIThemesPaymentsSettingsFulfillment

    New Features

    • Introducing support for AirWallex, a new payment gateway for bankcard payments specializing in cross-border payments around the world.
    • Tracked shipment events can now be uploaded to a new Fulfillment Events API that broadens order life-cycle tracking and reporting capabilities all the way to delivery.
    • Theme developers can now query store objects with a more flexible and powerful where template tag that allows object types, lookup expressions, and variables to passed into.
    • Merchants can now configure storefront Customer Accounts to enable or restrict customers from self-managing their subscription next renewal dates or recurring schedule. 
    • The storefront checkout flow now has a more optimized flow for digital only orders that do not require shipping addresses or shipping methods.

    Improvements

    • Email sending domain setup flow has been simplified and improved to ease the setup of new email sending domains.
    • Subscription action modals have been updated to be standard modals for improved UX and consistency.
    • Campaigns App now uses the latest Admin API version 2024-04-01 for all of its interaction with the store platform when creating orders.
    • We now track events on subscriptions when the associated payment method is updated by the customer in their storefront account.

    Bug Fixes

    • Fixed a few edge cases with Campaigns API rate limiting to improve rate limit handling while under attack.
    • Fixed a typo in store API for correctness.
    • Fixed an issue with cloning campaigns to always select the proper gateway group.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks