• 2025/01/22

    StorefrontFulfillmentApps

    New Features

    • Apps can now use storefront Event Tracking which brings the path for all existing apps to upgrade from App Snippets to Event Tracking.

    • Product image API has been improved to fully support syncing product images from external catalogues with the ability to set the display order and have endpoints for managing existing images.

    Improvements

    • All production databases have been updated to PostgreSQL 16, providing enhanced query performance, improved parallelism, and stronger security enhancements.
    • Fulfillment orders can now be marked as incomplete to handle scenarios where an entire fulfillment order could not be fully fulfilled with the assigned fulfillment location.
    • We've now implemented improved logic to prevent duplicate orders when using alternative payment methods that redirect externally.
    • Shop Sync app now properly handles partial fulfillment from Shopify in cases the order was not fully fulfilled.

    Bug Fixes

    • We fixed a performance issue related to store metrics on the accounts global dashboard.
    • We fixed an issue that caused email subject and content to not always be fully translated and localized to the customer's preferred language.

  • 2024/07/03

    ThemesReportsOrdersDashboardAppsGift Cards

    New Features

    • Introducing a new Orders Summary widget providing a quick view of recent order activity to help monitor order KPIs.
    • Campaigns Upsell Create API now supports passing additional payment detail to specify a gateway or gateway group for more complex campaign flows.
    • Transaction reports now include a new Approval Rate metric to assist merchants in monitoring the rate payment attempts are approved as an indicator of gateway health.
    • Theme and App Settings now feature new html, css, and javascript settings types for code snippets users may want to include in their theme.
    • Meta Pixel app now features a logs of server side events to assist in monitoring and troubleshooting any issues.
    • Order Exports now feature COGS values for both order total COGS and order line items for viewing and working with COGS data externally.
    • Disputes now feature the ability to set a happened_at date allowing external service providers to more accurately set the dispute date in the past when the dispute actually happened.
    • Gift Cards can now be sold through "Gift Card Products" on the storefront and APIs enabling merchants to sell gift cards to customers as part of promotional offers.

    Improvements

    • Order Address update actions now create events with improved details for more consistency with order events and actions.
    • We've improved the UX of order line items that are related to subscriptions and order editing actions so this detail is not missed in order management workflows.
    • Meta Pixel app now fires events on the storefront for PageView, AddToCart, ViewContent, and InitiateCheckout.
    • We've updated Stripe 3DS flow to favor the frictionless when possible to reduce friction in the payment flow.
    • We've now removed the coupon from from the storefront sidecart platform wide to focus the cart on getting customers to the checkout flow where coupon and gift card application is available.
    • We've now added Return Tracking information to Returns Exports which was previously not included.

    Bug Fixes

    • We've fixed an edge case issue with the storefront checkout flow that caused attribution metadata to be unnecessarily cleared.
    • We've fixed an edge case where it was possible to create a 500 error when passing an unparseable string to the phone number field on user API.

  • 2023/10/11

    PaymentsFulfillmentApps

    New Features

    • Payment attempts that soft decline can now be automatically retried once on an alternate gateway by configuring a re-attempt gateway group.
    • Order Fulfillment Location can now be changed through the dashboard, allowing merchants to move a fulfillment of order items from one location to another.

    Improvements

    • Orders list exports now include the shipping amount, to make this data more readily available for custom reporting purposes.
    • Storefront Assets list view has been overhauled to improve overall UX.
    • Internal Apps now follow our App UX, making them available to pin to the navigation sidebar and offer an overall more clear UX.

    Bugs Fixed

    • Stripe Payment Intents transactions that use a 3DS flow now properly save the flow performed on the transaction.
    • Fixed a UI issue with duplicate product name badges showing in the report detail header.
    • Fixed an issue with express checkout flows to properly route fulfillment location.
    • Fixed an edge case with assets that prevent previously deleted assets from being re-uploaded with the same name.
    • Fixed an edge case where rapid order submission could cause a 500 error when the order already exists.
    • Fixed an edge case that incorretly consumed stock twice.
    • Fixed an issue with email attachments in support tickets expiring, causing them to be inaccessible.

  • 2023/8/16

    Admin APIOrdersFulfillmentApps

    New Features

    • Merchants can now create Returns for products that have been fulfilled through Order Details view.
    • Non-admin dashboard users can now be given access to individual apps as needed.

    Improvements

    • We've implemented a new Unsaved Changes bar across the whole platform for more consistent UX.
    • We've overhauled the Order Detail view and fulfillment orders for more clarity and ease of use.
    • Fulfillment Partners have now been renamed to Locations for clarity and usability.
    • Fulfillment Order Line items on the Admin API now include more product information to make these easily available for fulfillment integrations.
    • Fulfillment Location Addresses are now validated to ensure the address follows standard address format expectations.
    • Added additional fields to the Stockrecords Admin API to improve usability by external systems. 
    • Improve Taxes shown in orders and order confirmation views for more clarity when multiple tax rates are applied. 

    Bugs Fixed

    • We now prevent users from deleting fulfillment locations that are associated with stockrecords and orders, to prevent cascading data dependency issues.
    • Fixed an issue that prevented partners from being able to create apps.
    • Fixed an edge case issue where the payment gateway was not stored with subscriptions when created.

  • 2023/4/11

    CheckoutSubscriptionsReportsApps

    New Features

    • Order Confirmation pages now feature a new Invoice link allowing customers to easily print an invoice for their order.
    • The new Subscription Forecast report summarizes subscriptions by their next renewal date to help merchants preview upcoming revenue and project recurring product demand.

    Improvements

    • The Storefront Checkout flow now creates new customer accounts and attaches their cart session to improve abandoned cart scenarios.
    • Address fields and formats have been improved for many European countries to reduce friction in the Storefront Checkout flow.
    • App Oauth settings have now moved to App settings in the Partner dashboard to ease the app development flow and reduce necessary steps for backend app integrations.
    • Legacy API Users have now been fully deprecated with the removal of the ability to create new API users and associated tokens.

    Bug Fixes

    • Fixed edge case issues that caused the Products List to be empty while updating a cart in the dashboard.
    • Corrected an issue where a Refund action was offered on already refunded transactions.
    • Fixed an issue with duplicate notes being created when updating user addresses in the dashboard.
    • Fixed errors caused by webhooks attempting to send even though the user was not actually created due to a validation error.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks