• Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks

  • 2024/07/03

    Gift CardsDashboardThemesAppsReportsOrders

    New Features

    • Introducing a new Orders Summary widget providing a quick view of recent order activity to help monitor order KPIs.
    • Campaigns Upsell Create API now supports passing additional payment detail to specify a gateway or gateway group for more complex campaign flows.
    • Transaction reports now include a new Approval Rate metric to assist merchants in monitoring the rate payment attempts are approved as an indicator of gateway health.
    • Theme and App Settings now feature new html, css, and javascript settings types for code snippets users may want to include in their theme.
    • Meta Pixel app now features a logs of server side events to assist in monitoring and troubleshooting any issues.
    • Order Exports now feature COGS values for both order total COGS and order line items for viewing and working with COGS data externally.
    • Disputes now feature the ability to set a happened_at date allowing external service providers to more accurately set the dispute date in the past when the dispute actually happened.
    • Gift Cards can now be sold through "Gift Card Products" on the storefront and APIs enabling merchants to sell gift cards to customers as part of promotional offers.

    Improvements

    • Order Address update actions now create events with improved details for more consistency with order events and actions.
    • We've improved the UX of order line items that are related to subscriptions and order editing actions so this detail is not missed in order management workflows.
    • Meta Pixel app now fires events on the storefront for PageView, AddToCart, ViewContent, and InitiateCheckout.
    • We've updated Stripe 3DS flow to favor the frictionless when possible to reduce friction in the payment flow.
    • We've now removed the coupon from from the storefront sidecart platform wide to focus the cart on getting customers to the checkout flow where coupon and gift card application is available.
    • We've now added Return Tracking information to Returns Exports which was previously not included.

    Bug Fixes

    • We've fixed an edge case issue with the storefront checkout flow that caused attribution metadata to be unnecessarily cleared.
    • We've fixed an edge case where it was possible to create a 500 error when passing an unparseable string to the phone number field on user API.

  • 2023/10/11

    PaymentsFulfillmentApps

    New Features

    • Payment attempts that soft decline can now be automatically retried once on an alternate gateway by configuring a re-attempt gateway group.
    • Order Fulfillment Location can now be changed through the dashboard, allowing merchants to move a fulfillment of order items from one location to another.

    Improvements

    • Orders list exports now include the shipping amount, to make this data more readily available for custom reporting purposes.
    • Storefront Assets list view has been overhauled to improve overall UX.
    • Internal Apps now follow our App UX, making them available to pin to the navigation sidebar and offer an overall more clear UX.

    Bugs Fixed

    • Stripe Payment Intents transactions that use a 3DS flow now properly save the flow performed on the transaction.
    • Fixed a UI issue with duplicate product name badges showing in the report detail header.
    • Fixed an issue with express checkout flows to properly route fulfillment location.
    • Fixed an edge case with assets that prevent previously deleted assets from being re-uploaded with the same name.
    • Fixed an edge case where rapid order submission could cause a 500 error when the order already exists.
    • Fixed an edge case that incorretly consumed stock twice.
    • Fixed an issue with email attachments in support tickets expiring, causing them to be inaccessible.

  • 2023/8/16

    Admin APIOrdersFulfillmentApps

    New Features

    • Merchants can now create Returns for products that have been fulfilled through Order Details view.
    • Non-admin dashboard users can now be given access to individual apps as needed.

    Improvements

    • We've implemented a new Unsaved Changes bar across the whole platform for more consistent UX.
    • We've overhauled the Order Detail view and fulfillment orders for more clarity and ease of use.
    • Fulfillment Partners have now been renamed to Locations for clarity and usability.
    • Fulfillment Order Line items on the Admin API now include more product information to make these easily available for fulfillment integrations.
    • Fulfillment Location Addresses are now validated to ensure the address follows standard address format expectations.
    • Added additional fields to the Stockrecords Admin API to improve usability by external systems. 
    • Improve Taxes shown in orders and order confirmation views for more clarity when multiple tax rates are applied. 

    Bugs Fixed

    • We now prevent users from deleting fulfillment locations that are associated with stockrecords and orders, to prevent cascading data dependency issues.
    • Fixed an issue that prevented partners from being able to create apps.
    • Fixed an edge case issue where the payment gateway was not stored with subscriptions when created.

  • 2023/4/11

    CheckoutSubscriptionsReportsApps

    New Features

    • Order Confirmation pages now feature a new Invoice link allowing customers to easily print an invoice for their order.
    • The new Subscription Forecast report summarizes subscriptions by their next renewal date to help merchants preview upcoming revenue and project recurring product demand.

    Improvements

    • The Storefront Checkout flow now creates new customer accounts and attaches their cart session to improve abandoned cart scenarios.
    • Address fields and formats have been improved for many European countries to reduce friction in the Storefront Checkout flow.
    • App Oauth settings have now moved to App settings in the Partner dashboard to ease the app development flow and reduce necessary steps for backend app integrations.
    • Legacy API Users have now been fully deprecated with the removal of the ability to create new API users and associated tokens.

    Bug Fixes

    • Fixed edge case issues that caused the Products List to be empty while updating a cart in the dashboard.
    • Corrected an issue where a Refund action was offered on already refunded transactions.
    • Fixed an issue with duplicate notes being created when updating user addresses in the dashboard.
    • Fixed errors caused by webhooks attempting to send even though the user was not actually created due to a validation error.

  • 2022/11/1

    CheckoutAdmin APIWebhooksOrdersApps

    New Features

    • Introducing a new Klaviyo integration that now supports Klaviyo subscription ecommerce event tracking as well as adding customers to an SMS subscribers list.
    • The Orders Add Line Item Admin API now supports adding items on subscription as an upsell to the original order.
    • The Tickets Admin API now supports filtering tickets by order number to look up tickets related to specific orders.

    Improvements

    • Improved database queries on Carts and Orders Admin APIs for improved response times.
    • Improved the Order pipeline to allow "completed" status to change back to "confirmed" on the Dashboard and Admin API.
    • We've improved the stock record form to not include stock allocation fields for products that don't have stock tracking enabled.
    • App Webhook failures now send notifications to store admins and the app developer.
    • Permissions label for access to managed installed Apps has been updated from the old label Extensions to match with current label Apps.
    • Improved the checkout flow "Back to Information" and "Back to Shipping" links logic on the Payments step to adapt properly when there are shipping options available or not.

    Bug Fixes

    • Fixed a missing validation point to prevent rendering issues on storefront.
    • Fixed an issue where improperly named templates caused a 500 error.
    • Fixed an issue with the funnel field on the Admin API not being null-able.