• Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks
  • 2025/01/08

    OffersCheckoutPaymentsProducts

    New Features

    • Storefront event tracking now has new events for deeper tracking in the checkout flow; checkout_contact_info_submitted, checkout_shipping_method_submitted, and checkout_shipping_address_submitted, see event tracking docs.
    • Storefront Single Page checkout can now be customized through the dashboard Checkout settings to apply deeper branding styles.
    • Coupon share links now feature a dropdown selector to choose the redirect destination when the coupon is applied.
    • Shopify customer updates are now synced automatically to the 29 Next customer user account when using Shop Sync.

    Improvements

    • Inventory Low Stock alerts has now been consolidated into the inventory view to improve inventory management user experience.
    • Partial fulfillment logic has been improved to not create a new fulfillment order for the remaining products to simplify fulfillment integration logic.
    • We've improved our payment flow handling when payment processors are unavailable.
    • We've improved the SKU filter logic to be exact match to prevent cases where of matching multiple SKUs.

    Bug Fixes

    • We've fixed an issue with 3DS frictionless flow that intermitently failed depending on the user/browser behavior.
    • We've fixed an issue with custom shipping prices not being applied with Stripe APM payment flow.
    • We've fixed an issue with Partial Fulfillment Requests not sending the correct fulfillment order line items.
    • product.updated webhooks were not triggered when removing product categories.
    • We've fixed an issue with product out of stock messages not being shown in the side cart when adding product fails.
  • 2024/10/23

    CheckoutDisputesCampaigns

    New Features

    • Stores now have a default location to handle digital products, product inventory, and order management workflows that require assignment to a managed default managed location.
    • Campaigns API now supports external payment methods that are custom per store allowing merchants to use their custom payment methods through the campaigns API.

    Improvements

    • Disputes are now limited 1 alert and 1 chargeback per linked transaction to prevent multiple sources of disputes creating duplicate disputes that ultimately skew dispute metrics.
    • We've now improved single page checkout loading UX for a smoother end customer experience.
    • We've improved the mapping of NMI failed transaction response codes to improve failed transaction reporting.
    • We now ignore NOFs after chargebacks as there is nothing to do and the in logical terms the alert should not have been raised.
    • We've improved our logic when un-enrolling a cards from account updater due to validations on Spreedly's side when cards are expired.
    • Discover card payment method now shows correctly for all 29 Next paymetns accounts as we've improved our setup process for this payment method.
    • Contraction and Churn have been re-ordered to improve the clarity of the MRR analytics chart.

    Bugs

    • We've fixed an edge case issue that caused a 500 error instead of a validation error when attempting to create a duplciate product.
    • Subscription renewals failures events are now more clear when details to show what happened to inform the user how to fix.
  • 2024/10/09

    CheckoutAdmin APIPaymentsDisputes

    New Features

    • Single Page Checkout is now available in beta for merchants to optionally enable on their stores, many more updates and improvements to come.
    • Merchants can now update their 29 Next payments store contact information through the payments store detail view.
    • 29 Next payments merchants and portal users can now subscribe to dispute notifications to stay on top of these and respond quickly to any customer complaints.
    • 3DS Optimized payment flows have been improved to automatically downgrade known card BINs that don't support 3DS.

    Improvements

    • Disputes Admin API has a new resolve action endpoint to simplify the flow and bring it inline with the dashboard actions.
    • Individual fulfillments can now be retrieved on the Admin API to retrieve the items and full detail of the fulfillment.
    • Fulfillment Orders can now be put On Hold after fulfillment has been canceled to improve customer service workflow processes and assist in tracking these orders that still need to be fulfilled.
    • Ticket timelines can now be filtered to show all activity, only events, or only comments to improve user experience while working on support tickets.
    • Payment settings now show a preview of subscriptions linked to active subscriptions with an upcoming expiration date

    Bug Fixes

    • We've fixed an edge case issue with report csv download that disabled filters on reload.
  • 2024/02/29

    CheckoutAdmin APIThemesPaymentsSettingsFulfillment

    New Features

    • Introducing support for AirWallex, a new payment gateway for bankcard payments specializing in cross-border payments around the world.
    • Tracked shipment events can now be uploaded to a new Fulfillment Events API that broadens order life-cycle tracking and reporting capabilities all the way to delivery.
    • Theme developers can now query store objects with a more flexible and powerful where template tag that allows object types, lookup expressions, and variables to passed into.
    • Merchants can now configure storefront Customer Accounts to enable or restrict customers from self-managing their subscription next renewal dates or recurring schedule. 
    • The storefront checkout flow now has a more optimized flow for digital only orders that do not require shipping addresses or shipping methods.

    Improvements

    • Email sending domain setup flow has been simplified and improved to ease the setup of new email sending domains.
    • Subscription action modals have been updated to be standard modals for improved UX and consistency.
    • Campaigns App now uses the latest Admin API version 2024-04-01 for all of its interaction with the store platform when creating orders.
    • We now track events on subscriptions when the associated payment method is updated by the customer in their storefront account.

    Bug Fixes

    • Fixed a few edge cases with Campaigns API rate limiting to improve rate limit handling while under attack.
    • Fixed a typo in store API for correctness.
    • Fixed an issue with cloning campaigns to always select the proper gateway group.
  • 2023/7/4

    CheckoutAdmin APIPaymentsReportsCampaigns

    New Features

    • Introducing Sofort as an available alternative payment method for the European market.
    • When collecting additional payment for an order, it is now possible to send an updated invoice notification to the customer to inform them of the additional charges for their order.
    • It is now possible to pass a "package quantity" to line items on Campaigns Cart and Order APIs to simplify package creation and allow more complex bundling scenarios.

    Improvements

    • The Admin API now returns a supports_post_purchase_upsells to indicate if the order supports adding additional upsell items to the order, based on the original payment method.
    • We now show a tax percentage on order confirmation emails and order status/invoice views.
    • Klaviyo App - Test orders are now not sent by default, to avoid Klaviyo counting test orders as real revenue in their reporting metrics.
    • We've improved order reporting calculations to address some inaccuracies introduced when editing orders.
    • Webhooks that receive a 410 (Gone) error response will now automatically deactivate as the endpoint has indicated that it is no longer available.
    • We've improved the Product Metadata UX to save when the full product details are saved, for a more clear user experience.

    Bugs Fixed

    • Fixed an issue where the Billing Address in the checkout flow did not automatically show in a localized format for the chosen country.
    • Fixed an issue for handling the available subscription billing cycle options in the customer account subscription Change Schedule action.
    • Fixed an issue where a 500 error was created when incorrect address booleans were passed when creating an order.