• 29/05/2025

    SubscriptionsProductsOrdersDashboard

    New Features

    • Reuse Saved Payment Methods in Dashboard Orders: The dashboard order creation flow now supports using a customer’s retained payment methods, enabling faster and more efficient support workflows when placing orders on behalf of existing customers.

    • Simplified Product Management: The concept of stand-alone products has been removed, streamlining the product setup process and making catalog management more intuitive.

     

    Improvements

    • Subscription Line Item Handling: Subscription line item behavior now mirrors that of cart and order line items for a more consistent and intuitive experience.

    • Single Page Checkout Enhancements: Several updates have been made to the single page checkout flow, improving the end-customer experience and aimed at boosting conversion rates.

    • Improved Checkout Settings UX: The checkout settings interface has been refined for easier customization of the checkout experience from the dashboard settings.

    • More Accurate Payment Response Codes: Payment response code 2003 has been renamed to Issuer Declined, and additional network response mappings have been updated for improved clarity and reporting.

    • Apple Pay Express Display Logic: Apple Pay buttons are now more intelligently handled on devices that do not support them, reducing display inconsistencies.

    • Shop Sync Currency Defaults: Shop Sync now automatically sets USD as the default currency if none is configured in the connected Shopify store, preventing product sync failures and improving first-time setup.

     

    Bug Fixes

    • Unexpected Redirect Fix: Fixed an edge case where logged-out dashboard users were incorrectly redirected to the storefront.

    • Gateway Routing Fix: Resolved an issue where bankcard transactions didn’t always follow expected gateway group routing configurations.

    • Order Attribution Field Fix: The order attribution funnel field is now correctly configured as a text input.

  • 14/05/2025

    SubscriptionsAdmin APIDashboard

    New Features

    PayPal Subscriptions Support: Subscriptions now support recurring payments via PayPal, giving merchants access to more customers using alternative payment methods.

    Campaign Analytics Tracking: Campaigns now include full session tracking and KPI analytics, making it easier to monitor and optimize performance in real time.

    Revamped Cart Editing: Cart updating and editing in the dashboard has been overhauled to align with the order creation flow, offering more flexibility and consistency for merchants.

    Storefront Pages via Admin API: Storefront Pages can now be created and managed through the Admin API, enabling Page Builders to generate custom templates and assign them to storefront pages—ideal for headless or externally managed frontends.

     

    Improvements

    Variant-Level Shipping Options: Shipping settings are now configurable at the product variant level, supporting use cases where a product may have both physical and digital versions.

    Faster Payments View: Performance of the Payments list view has been improved by up to 400% for accounts with large transaction volumes.

    Subscription Gateway Persistence: Subscriptions will now remain active even if the attached payment gateway has been deactivated, with a warning displayed to inform merchants that action is required.

     

    Bug Fixes

    Google Pay Button Fix: The express checkout button for Google Pay has been revised to comply with Google Pay’s approval process and prevent potential rejections.

    Currency Switching Fix: Fixed an issue where storefront users were unable to change currency within their session.

    Storefront 404 Fix: Resolved an issue that caused the storefront to display a 404 page in some unexpected scenarios.

  • 2025/02/05

    Admin APIPaymentsDashboardFulfillment

    New Features

    Apple Pay Overhaul: Apple Pay has been revamped and can now be enabled with a single click in your payment gateway settings.

    Two-Factor Authentication: Secure your dashboard user accounts with two-factor authentication for enhanced security.

    Advanced Fulfillment Services: Partial order fulfillment is now supported, allowing remaining items to be automatically reassigned to another fulfillment location when needed.

     

    Improvements

    Faster Fulfillment Automation: The fulfillment delay setting can now be reduced to as little as 10 minutes, providing better support for merchants syncing orders to external fulfillment systems.

    Enhanced Payment Decline Handling: 29 Next Payments now integrates more deeply with card issuer merchant advice codes, improving decline processing and reporting.

    Upgraded Code Editors: All code editors across the dashboard have been updated with a modern syntax highlighter for an improved user experience.

    Improved Dashboard Filtering: The Payments and Disputes dashboards can now be filtered by store, streamlining workflows for merchants managing multiple stores.

    Expanded 3DS Authentication for Upsells: Upsells now attempt 3D Secure (3DS) authentication when possible, increasing overall coverage and security.

    UPC Management Update: UPCs are now assigned to individual product variants, ensuring SKU-specific UPC accuracy.

    Shop Sync Fulfillment Flexibility: The Shop Sync app now allows merchants to specify the fulfillment location address, enhancing fulfillment routing options.

    Refined Delivery Tracking: Delivery tracking events in Mandarin are now ignored, reducing unnecessary notifications for merchants shipping from China.

    3PL Central Integration Update: The 3PL Central integration now follows our latest fulfillment APIs and workflows, improving order management and fulfillment processes.

    Optimized Shop Sync Image Sync: Shop Sync’s image synchronization has been enhanced following recent improvements to our Product Image Admin APIs.

     

    Bug Fixes

    PayPal Express Fulfillment Rules Fix: Fixed an edge case where fulfillment routing rules were not correctly applied through the PayPal Express flow.

    500 Error Fix for External Payments: Resolved an issue that caused a 500 error when external payment method details were missing.

  • 2024/07/03

    ThemesReportsOrdersDashboardAppsGift Cards

    New Features

    • Introducing a new Orders Summary widget providing a quick view of recent order activity to help monitor order KPIs.
    • Campaigns Upsell Create API now supports passing additional payment detail to specify a gateway or gateway group for more complex campaign flows.
    • Transaction reports now include a new Approval Rate metric to assist merchants in monitoring the rate payment attempts are approved as an indicator of gateway health.
    • Theme and App Settings now feature new html, css, and javascript settings types for code snippets users may want to include in their theme.
    • Meta Pixel app now features a logs of server side events to assist in monitoring and troubleshooting any issues.
    • Order Exports now feature COGS values for both order total COGS and order line items for viewing and working with COGS data externally.
    • Disputes now feature the ability to set a happened_at date allowing external service providers to more accurately set the dispute date in the past when the dispute actually happened.
    • Gift Cards can now be sold through "Gift Card Products" on the storefront and APIs enabling merchants to sell gift cards to customers as part of promotional offers.

    Improvements

    • Order Address update actions now create events with improved details for more consistency with order events and actions.
    • We've improved the UX of order line items that are related to subscriptions and order editing actions so this detail is not missed in order management workflows.
    • Meta Pixel app now fires events on the storefront for PageView, AddToCart, ViewContent, and InitiateCheckout.
    • We've updated Stripe 3DS flow to favor the frictionless when possible to reduce friction in the payment flow.
    • We've now removed the coupon from from the storefront sidecart platform wide to focus the cart on getting customers to the checkout flow where coupon and gift card application is available.
    • We've now added Return Tracking information to Returns Exports which was previously not included.

    Bug Fixes

    • We've fixed an edge case issue with the storefront checkout flow that caused attribution metadata to be unnecessarily cleared.
    • We've fixed an edge case where it was possible to create a 500 error when passing an unparseable string to the phone number field on user API.
  • 2024/05/08

    Admin APIThemesStorefrontDashboardFulfillment

    New Features

    • Introducing 3PL Central as a new fully integrated Fulfillment Sevice App allowing merchants to automate their fulfillment flow with warehouse providers using 3PL Central WMS. 
    • Developers can now subscribe to webhook events for gateway.created and gateway.updated to stay up to date with store payment gateway configuration changes.
    • Customer Accounts now have a new setting to disable Support Ticketing for merchants that don't use our internal ticketing functionality.

    Improvements

    • Theme developers now have the ability to create settings for Product Categories that can be used to dynamically populate storefront theme templates.
    • The Dashboard Create Order form now follows the cart max items setting so it's consistent with the storefront when adding products an order.
    • We've now added YunExpress as a core fulfillment carrier and also now automatically detect and map YunExpress tracking codes through the ShipStation app.
    • It's now possible to pass multiple stockrecords when creating a product to simplify the workflow of external systems creating products in a store catalogue.
    • We've improved the logic and process of notification to Fulfillment Service Apps when they have many new fulfillments available waiting to be accepted.
    • The partner_transaction_id field has been removed from the Admin API to improve clarity for external API data consumers.
    • We refactored the customer selection and creation UI on Gift Cards to follow the Create Order UI for UX consistency.
    • Product structure has been removed from the Admin API for increased clarity.
    • We've improved thumbnail generation and handling for Campaigns App to support images with transparent backgrounds.

    Bug Fixes

    • Fixed an issue in the storefront checkout flow where the customer email address field disappeared when navigating back to the information step from the payment step.
    • Fixed an issue with duplicate product categories causing a 500 error instead of a standard validation error.
    • Fixed an edge case that prevented parent products that have variants from being able to be deleted.
    • Fixed an edge case where decline throttle settings did not work properly if a payment gateway was not active.
    • Fixed an issue where the customer's first address added through the Dashboard was not set as the default shipping and billing address.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks