• 2023/9/12

    New Features

    • Product inventory management has been overhauled to unify SKUs per product as well as allowing backorders to continue selling when stock has run out.
    • Introducing a new Orders by Country report allowing merchants to see a breakdown of their orders by their respective shipping country.
    • Packages can now be deleted from Campaigns on the Campaigns App.
    • It is now possible create refunds on the Admin API that are not processed with the original payment integration, to log refunds that happen externally.  This helps to keep store reports in sync for scenarios such as RDR alerts.
    • Product prices are now available as a nested object on the Admin API to complete the transition away from prices on stock records.

    Improvements

    • Dashboard user permissions UX has been overhauled to ease the setup and clarity of giving users access to the Dashboard.
    • Fulfillment Locations settings list now shows a Returns column to easily see which fulfillment locations are configured to accept returns.
    • 3DS Merchant Profiles now have a Name field to use for reference to improve clarity for merchants with multiple 3DS merchant profiles with the same Merchant Name.
    • We've now deployed a solution for handling a rare payments error where Spreedly closes the connection before a payment is completed. We now recover and import the transaction successfully.

    Bugs Fixed

    • Fixed a few edge cases where the save bar was not showing even though content inside the WYSIWYG editor had been modified.
    • Fixed an edge case where an order was not created after a successful 3DS redirect flow with Stripe Payment Intents.
    • Fixed an edge case where voided fulfillments in Shipstation could create multiple fulfillment orders for the same order.

     

  • 2023/3/15

    New Features

    • Introducing Giropay as an available alternative payment method for the German market.
    • Order Notes can now be added through a new endpoint on the Admin API allowing external integrations to add notes to orders.
    • The Klaviyo App now supports three new events; Fulfilled Order, Canceled Order, and Refunded Order, to support merchants using Klaviyo for transactional emails.
    • The Gorgias App now supports pulling customer data from the store to show in the sidebar incoming calls.

    Improvements

    • Stripe Payment Intents now has a more user-friendly onboarding flow, automatically connect the merchant's Stripe account with Stripe Connect.
    • Alternative Payment Methods are now displayed based on the customer's shipping address in the storefront checkout flow.
    • Product Categories has now been overhauled with a new UI including the ability to add products from within the category detail view.
    • Ranges have now been overhauled with a new UI and improved product management for improved user experience.
    • Shipping Method has been added to Order exports so users can use this data in their workflows.

    Bug Fixes

    • Fixed an edge case where site offers were not always applied and shown in the storefront side cart.
  • 2023/1/17

    New Features

    • Stores can now setup and configure multiple Paypal accounts providing the way for merchants to maintain multiple configurations at the same time.
    • Store content editing has received a major UX upgrade with a new WYSIWYG and code editor for a much smoother content editing experience.

    Improvements

    • Partner reports now have the ability to create Parnter Reports that follow Exclude data filters opposed to filters that Include data in the report.
    • Customer and Order event timelines are now paginated when the list exceeds 50 events.
    • Orders now feature a core read-only source attribute set at the time of order creation to know where the order was created from, ie admin_api, checkout, or subscription.
    • The background subscription report generation process performance has been improved by 200x for faster processing and data generation.
  • 2022/11/28

    New Features

    • Order Metadata and Order Attribution Metadata can now be edited in the dashboard on the Order detail view improving workflows for dashboard users.
    • Transaction details now have Attribution data to more easily see the source of the transaction, especially useful for failed transactions that did not successfully create an order.

    Improvements

    • Improved database queries on Customer list view with a new approach to customer total spend to improve load speeds by 2x.
    • We've now added support for product_id to the Admin API for carts, orders, and subscription line items.
    • The labeling and error messages for App Kit setup has been improved for better DX.
    • We've now added support Auth/Catpure flows for upsells and refunds using Avalara tax calculation.

    Bug Fixes

    • Fixed an issue related to customers not receiving the password reset email if they did not have a password set for their account.
    • Fixed an edge case related to Variant Products not showing the lowest price on the product catalogue view.
    • Fixed an edge case for Auth/Capture flows where payment was automatically captured on fulfillment even when setting was disabled.
    • Fixed an issue where public child products were still shown in the Google Merchant feed even though the parent was set to non-public.
    • Fixed an issue where we failed to match chargebacks to failed transactions.
  • 2022/11/15

    New Features

    • Customer Metadata fields can now be edited on the customer detail view providing more use cases for managing custom customer data.
    • Apple Pay is now an available Payment Method filter on Orders, Transactions, as well as being populated in the Transactions by Payment Method report.

    Improvements

    • Removed tabs and counts on Orders, Customers, Subscriptions, and Tickets for more clear UX improved page load times.
    • Product Categories are now available in storefront theme context for theme developers to create dynamic backend driven layouts with product categories.
    • Dashboard navigation has been streamlined for less clicks and an improved UX flow.
    • User lookup and validation on the Admin API has been improved to lookup existing customers by email (when passed) as the priority and ignoring the phone number to reduce the E.164 formatting requirements for API consumers.
    • Cart Checkout Links expiration has been updated to 90 days extending the amount of time available for automatic cart recovery.

    Bug Fixes

    • Fixed an issue with Support Emails not maintaining line breaks from the comment editor through to the email notification to users.
    • Fixed an edge case where Attribution for Agents was not shown on orders if no other attribution was present.
    • Fixed an edge case that prevented orders from being canceled if the product class had stock tracking setting changed since the order was created.