• 2022/5/20

    SubscriptionsAdmin APIReportsSettingsWebhooksDashboard

    New Features

    • Introducing OAuth 2.0 access to the Admin API, providing more secure and granular permissions for API users.
    • Stock Records can now be created and updated over the Admin API, providing API consumers more direct access to stock record data.
    • Orders, Transactions, Customers, Subscriptions, and Tickets now have Overview Reports which serve as the default view for reports, and where filtered reporting lists are pointed.
    • All Order Reports now feature a unique customer count in the summary and detail table to help expose customer counts in the context of Orders.
    • Subscription Reports now feature detailed reports for Subscriptions by Partner SKU and Cancel Reason for deeper insight into subscriptions.
    • Store admins can now add their store contact information to be used for public facing templates to manage their store contact info from a single place.
    • Store Dashboard users can now edit an order's Marketing Attribution data to correct or adjust as required.

    Improvements

    • Dashboard Subscription Detail View have been overhauled with the addition of address management and attribution.
    • We've improved several links from dashboard reporting widgets to point to more appropriate reports, and carry the date filters from the dashboard through to the reports.
    • Order Webhook events and the Order Admin API now feature related subscription information to show the current subscription lifecycle status of an order.
    • Product attributes for subscriptions (interval, interval_count) are now validated to be correct to prevent misconfigurations.
  • 2022/4/20

    PaymentsReportsWebhooksDashboardFulfillment

    New Features

    • Added support for bankcard transactions with Stripe Payment Intents.
    • Products can now be configured to use custom templates to greatly enhance the development of complex product design layouts.

    Improvements

    • The Source Attribution field Funnel ID now allows free text values, allowing support for funnel IDs from external content management systems.
    • Orders Reports totals now include Pending and Canceled orders which ensures report totals match up to Order List views.
    • All tables throughout the platform now feature a "Results" count to help quickly get a count of objects in a paginated table.
    • The Everflow Verification Token is no longer a required field on the setup form, making it easier to configure.
    • Webhook retry policy and deactivation logic have now been improved to retry more and accommodate low volume webhooks.
    • The phone number fields on the Payment Account signup form has been improved to support local phone numbers.
    • Order fulfillment logic for ShipStation has been improved to support multiple ShipStation accounts on the same order.

    Bug Fixes

    • Fixed an issue that was blocking rebills on orders where the product class had been changed from requiring to not requiring shipping.
    • Fixed an issue that caused duplicate order confirmation emails to be sent to the same customer for the same order.
    • Fixed an issue that caused an error when theme zip files contained OS specific directories, and added support for linux based systems folder compression layout.
  • 2021/12/14

    ReportsDashboardFulfillmentDisputes

    New Features

    • Disputes now have automated actions to add customers to block lists and cancel subscriptions when a dispute is matched to a transaction.
    • We now have an Agent Performance Report that provides a summary of Orders created and Refunds given by Agents in the dashboard to help monitor agent activity.

    Improvements

    • Orders with an automated fulfillment integration and are Processing status can now be manually updated to Shipped status and add shipment tracking details.
    • Bankcard display has been improved to now to show the Gateway and BIN in a popover allowing these to be easily seen throughout the dashboard.
    • We've optimized the queries on the dashboard customer detail view for faster response times.

    Bug Fixes

    • An issue with line items with a manual fulfillment partner not updating the line item status has been corrected now.
    • Fixed an issue where removing an offer combination did not remove the combination on the related offer that was being removed and the current offer being saved.
    • Fixed an issue with Braintree where a failed transaction was not mapped to an internal transaction code.
    • Fixed an issue where order status was not updating when adding shipments to an order.
  • 2022/11/16

    ThemesSettingsOrdersDashboard

    New Features

    • Introducing the ability to switch between stores from the store dashboard to make it easy to manage multiple stores from a single user account.
    • Store admins can now manage their domains through their store settings making it easy to add domains and point DNS to allow the domain to resolve to the 29 Next platform.
    • Line Items can now be updated and and added while orders are Confirmed status allowing CS agents to more easily make adjustments to orders before they are sent to the fulfillment center.

    Improvements

    • Theme templates can now access products, posts, and post_categories in all templates allowing them to create dynamic content blocks that are driven by the objects configured in the dashboard.
    • Users subscription to marketing communications is now managed through the user model as accepts_marketing allowing this to be used by externally integrated communication systems.
    • Blog posts now allow them to be hidden through the Public attribute following other public facing storefront content models.
    • Existing users added to stores will receive an email notification they have been added with a link to access their stores.
    • Dashboard users can now change their email in our unified accounts SSO with a supported email verification flow and new email propagation to stores as they login to them again.
    • Improved several misc items related to SSO to improve dashboard users' UX with their managed accounts.

    Bugs Fixed

    • Fixed an issue with Address Line 2 not being imported when using the PayPal One Click flow.
  • 2021/11/1

    SubscriptionsAdmin APIPaymentsTaxesDashboardDisputesSupport

    New Features

    • Introducing Single Sign On allowing store users to easily access multiple stores from a single user account.
    • Klarna integration now supports a One Click flow allowing the customer to add their details into the Klarna Checkout widget directly for their order.
    • Stores now have a new Branding settings section allowing store admins to upload their brand logo and icon.

    Improvements

    • Store Tax settings now support "Tax Inclusive Prices" per currency for markets that require tax to be included in presented prices.
    • Support tickets can now be updated in bulk to change their status, assignee, priority, type, or add tags.
    • Test Subscriptions are now created when using Test Cards allowing merchants to fully test subscription processes and pricing.
    • Orders can now be filtered by Fulfillment partner on the Orders list view.
    • The Admin Cart API now has date range filter parameters to support searching by specific date ranges.
    • Resolving an Alert (dispute) that was created by Midigator will automatically sync the resolution to Midigator's Prevention API.
    • Support Macros now support order based replacement variables to make it easier for support agents to quickly respond to customers with information about their order.
    • The Subscriptions list view now has tabs with counts to easily see subscriptions by status and keep an eye on subscriptions that are retrying and past due.
    • Orders now show a Support tab when tickets are associated to the order for easier navigation to the associated tickets.
    • The dashboard cart view "Cart Actions" have been updated to simplify the UX for dashboard users to assist a customer with the checkout process.

    Bug Fixes

    • Fixed an issue where failed transactions were filtered before the Avg Value was calculated preventing them from being included in Avg Value calculations.
    • Fixed an issue where following a link from a report to a list view with a date_group querystring causing the the export to fail.
    • Improved the logic to prevent duplicate Paypal shipping events from creating in the case of an issue uploading.
    • Fixed an issue preventing Test Orders with Klarna payment from being deleted.
    • Fixed an issue with the order total calculation with taxes applied in the dashboard cart summary.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks