• 2021/10/18

    ReportsSettingsNotificationsDashboardCustomers

    New Features

    • Introducing a new Customers by Tag report allowing you to easily see a breakdown and order revenue by customer tags.

    Improvements

    • Dashboard Permission Groups now automatically inherit the ability to access the dashboard index view which previously had its own permission for a more clear setup process.
    • Improved the customer list view to exclude all dashboard users so they aren't confused with customers.

    Bug Fixes

    • Fixed an issue where it was possible to have a dashboard user without a permissions group or admin status.
    • Fixed an issue where we were not able to get the correct Klarna transaction when processing a refund.
    • Fixed an issue where links were sending the wrong querystring parameter causing an error.
    • Fixed an issue with vouchers that are limited to once per customer and the user was not yet created.
  • 2021/7/26

    Admin APIPaymentsReportsDashboardFulfillmentDisputes

    New Features

    • Introducing Blue Snap gateway integration for bankcard payments, which supports both standard and 3DS2 bankcard payments.
    • Introducing a new Orders by Funnel report showing a breakdown of orders by the source attribution funnel, allowing merchants to easily compare funnel performance.
    • Introducing a new Disputes Admin API allowing partners to build custom integrations on top of the payment Dispute features.
    • Logs for all Extensions can now be viewed in the Dashboard under the extension management view, allowing store admins to more easily debug issues with extensions.

    Improvements

    • The ShipStation integration setup form now makes a remote API call to present the available stores in ShipStation, greatly easing the setup process.
    • Orders created using Paypal Sandbox or Klarna Playground credentials will now be logged as Test Orders, which are ignored for reporting purposes and easily deleted.
    • We've now added sortable results on several reports, so that users can view reports data by different column metrics.
    • The Orders Payment Method display has been updated throughout the Orders views to show more contextual payment method information.
    • A new user column has been added to the Transactions CSV Export to show the initiating user of the transaction.
    • Refund and Failed transactions no longer offer any actions, preventing users from attempting to refund or create disputes from them.

    Bug Fixes

    • We've now added better handling for several edge case scenarios on 3DS payment redirect pages, to prevent the user from getting stuck after a successful or failed attempt, or upon reloading the page.
    • Fixed an issue with characters not being encoded correctly in some email templates.
    • We've now restored a Homepage sitemap.
    • We corrected an issue that occasionally caused Klarna Transactions to fail, resulting in orders being created as "Part Captured".
  • 2021/6/28

    Admin APIReportsDashboardFulfillmentSupport

    New Features

    • Introducing Orders by Tag report to provide order summary broken down by tag allowing merchants to track arbitrary tags in their order reporting.
    • Admin API Create Order with Tags which simplifies the order tagging process for Admin API consumers.
    • Dashboard users can now have a new customer action to add the customer to block lists which will block future orders from that customer while maintaining access to their account.
    • You can now configure a "New Ticket Notification" to be sent to an email address to notify store admins that a new support request has been received.

    Improvements

    • Shipping method currency pricing now supports a Free Shipping Threshold allowing merchants to set a currency specific value.
    • Storefront theme assets (CSS and JS) are now served via CDN making them faster and more efficient to load for site visitors.
    • Storefront Theme translations now have 2 levels of grouping making it more logical to organize theme translations which have also been verified to work with translation services such as Crowdin.

    Bugs Fixed

    • Fixed an issue that caused the Shipping values on Orders reports to be unreported.
    • Fixed several issues related to timezone and date filters on views with date range filters.
    • Fixed an issue wherein order were stuck in processing status due to the line items being marked as shipped but the order was still processing status.
    • Fixed a performance issue on the dispute detail view. 
  • 2021/4/9

    SubscriptionsPaymentsReportsProductsOrdersDashboard

    New Features

    • Introducing a new Orders by Affiliate report that provides an overview of orders by affiliate with drill down into sub affiliate capabilities.
    • Payment Gateways can now be configured to only accept specific card types so that unaccepted card types for the gateway are not attempted.
    • Order line item quantities can now be updated before the order is sent to the fulfillment provider, allowing merchants to adjust orders instead of canceling and resubmitting.

    Improvements

    • We've now implemented a new permissions-based Home view for the Dashboard that limits access to the Dashboard areas to which the current user has been granted access. This has resulted in a move of existing Sales and Subscription Dashboards to the Reports menu, and associated permissions.
    • Payment Gateways configured to use 3DS transactions can now configure whether or not to automatically retry card not enrolled failures as Non-3DS.
    • Stock records management has been moved to the Catalogue section of the dashboard and now inherits catalogue management permissions.
  • 2021/2/15

    Admin APIPaymentsReportsDashboard

    New Features

    • Introducing 3DS2 Payments support with Strong Customer Authentication (SCA) for merchants taking payments in markets that require 3DS/SCA.
    • Introducing Transactions by Payment App Report that provides a summary of payment transactions by payment integration.

    Improvements

    • Admin API users can now specify that an Order Line Item is an "upsell" which is visible in the order details and will provide the data for future upsell reports.
    • Dashboard users now have the option to send an "Order Canceled" email notification to users when canceling an order.
    • Dashboard users now have the option to send a "Payment Refund" email notification to users when creating a payment transaction refund.

    Bug Fixes

    • Fixed an issue related to product creation and stock record validation when the stock record was not being created.
    • Fixed an issue with stock records snycing inventory with Rapid when Stock Sync was disabled.
    • Fixed an issue preventing refunds from being able to process if the order's tax rate had been deleted.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks