Disputes now have automated actions to add customers to block lists and cancel subscriptions when a dispute is matched to a transaction.
We now have an Agent Performance Report that provides a summary of Orders created and Refunds given by Agents in the dashboard to help monitor agent activity.
Improvements
Orders with an automated fulfillment integration and are Processing status can now be manually updated to Shipped status and add shipment tracking details.
Bankcard display has been improved to now to show the Gateway and BIN in a popover allowing these to be easily seen throughout the dashboard.
We've optimized the queries on the dashboard customer detail view for faster response times.
Bug Fixes
An issue with line items with a manual fulfillment partner not updating the line item status has been corrected now.
Fixed an issue where removing an offer combination did not remove the combination on the related offer that was being removed and the current offer being saved.
Fixed an issue with Braintree where a failed transaction was not mapped to an internal transaction code.
Fixed an issue where order status was not updating when adding shipments to an order.
Introducing Single Sign On allowing store users to easily access multiple stores from a single user account.
Klarna integration now supports a One Click flow allowing the customer to add their details into the Klarna Checkout widget directly for their order.
Stores now have a new Branding settings section allowing store admins to upload their brand logo and icon.
Improvements
Store Tax settings now support "Tax Inclusive Prices" per currency for markets that require tax to be included in presented prices.
Support tickets can now be updated in bulk to change their status, assignee, priority, type, or add tags.
Test Subscriptions are now created when using Test Cards allowing merchants to fully test subscription processes and pricing.
Orders can now be filtered by Fulfillment partner on the Orders list view.
The Admin Cart API now has date range filter parameters to support searching by specific date ranges.
Resolving an Alert (dispute) that was created by Midigator will automatically sync the resolution to Midigator's Prevention API.
Support Macros now support order based replacement variables to make it easier for support agents to quickly respond to customers with information about their order.
The Subscriptions list view now has tabs with counts to easily see subscriptions by status and keep an eye on subscriptions that are retrying and past due.
Orders now show a Support tab when tickets are associated to the order for easier navigation to the associated tickets.
The dashboard cart view "Cart Actions" have been updated to simplify the UX for dashboard users to assist a customer with the checkout process.
Bug Fixes
Fixed an issue where failed transactions were filtered before the Avg Value was calculated preventing them from being included in Avg Value calculations.
Fixed an issue where following a link from a report to a list view with a date_group querystring causing the the export to fail.
Improved the logic to prevent duplicate Paypal shipping events from creating in the case of an issue uploading.
Fixed an issue preventing Test Orders with Klarna payment from being deleted.
Fixed an issue with the order total calculation with taxes applied in the dashboard cart summary.
Authorize.net integration is now generally available and can be added as a payment gateway in stores.
Disputes now have Resolutions which provide a clear workflow to "resolve" disputes and indicate the outcome and/or action taken.
Tickets can now be fully managed via the Admin API to enable more complex use cases and 3rd party support ticket integrations.
Improvements
Updated Order Confirmation emails to link to a secure publicly viewable order detail view allowing customers to view their order status without needing to login to their account.
The Support "Inbox" views have been refactored and incorporated as tabs on the main Tickets list view making it easier to monitor tickets in different stages and more clear workflows.
Orders line items now clearly indicate if an item is on subscription and the related subscription details are available in a Subscription tab.
Product Variants now inherit their parent's product images and content by default making it easier to manage several product offer.
Overhauled the Coupon detail view to be more similar to Offer detail and also added pagination to the orders list table.
Bug Fixes
Fixed an issue where export data sometimes did not have the store timezone applied.
We've now corrected an issue that caused orders without addresses to always attempt and fail to send to the fulfillment partner.
Fixed an issue with thank you page that caused a 500 error if it was randomly accessed without an order in the current session.
Corrected an issue with the dropdown list of users to create an API token for included all customers which caused a performance issue on stores with large customer datasets.
Fixed an issue preventing a user from updating a product slug.
Introducing support for a PayPal "One Click" checkout flow on the Admin Orders API allowing customers to checkout directly on PayPal.
Improvements
We've now updated the Midigator Extension to allow store admins to add their Midigator MID to map with store gateways so that the correct MID is synced to Midigator with transactions.
Improved the Date filters in Admin API Swagger documentation to be more clear for use and expected date formats.
Bug Fixes
We've now corrected some Omnisend syncing issues caused by rapid succession of tasks with dependencies being processed concurrently.
We've now corrected an issue that prevented offers and vouchers from being passed and applied together on the Admin Orders API.
Disputes can now be viewed directly on the Customer Profile allowing store dashboard users to easily see and access a Customer's Disputes.
Support Ticket requester's can now be updated to associate a support ticket with the correct customer account.
Store admins can now configure subscription Upcoming Renewal Notifications to notify customers of upcoming orders and comply with local laws.
The Orders, Order Line Items, and Customers exports all now include the Customer IP address so that store admins can use the IP address to cross reference any issues they are seeing.
Users created with the Admin Orders API can now accept tags to be associated with the user so that store's can tag users more easily with the orders API operations.
We've now been able to significantly reduce the number of queries our theme templates need on page load by caching them in database cache for improved site load times
All source attributions can be chosen from during the setup of the Midigator integration.
Improved the user data model to store the customer type as an actual model field instead of being dynamically derived based on orders or permissions. This also corrected the webhook customer.updated signal to send when customers transition from lead to customer.
Bug Fixes
We've now corrected the report inconsistencies caused by missing timezone awareness on a few of the report views.
Fixed several issues that prevented orders from syncing correctly to Omnisend.
Implemented fixes and improvements to the Avalara extension to not attempt to sync carts without products.
Fixed an issue with Omnisend push notifications service worker not using the database settings.
Improved the order create validation logic to require a payment_return_url when using a gateway group that has gateways for the order currency that use 3DS transactions.