Changelog | 29 Next

Fulfillment Campaigns Dashboard Admin API Products

Product inventory management has been overhauled to unify SKUs per product as well as allowing backorders to continue selling when stock has run out.
Introducing a new Orders by Country report allowing merchants to see a breakdown of their orders by their respective shipping country.
Packages can now be deleted from Campaigns on the Campaigns App.
It is now possible create refunds on the Admin API that are not processed with the original payment integration, to log refunds that happen externally. This helps to keep store reports in sync for scenarios such as RDR alerts.
Product prices are now available as a nested object on the Admin API to complete the transition away from prices on stock records.

Dashboard user permissions UX has been overhauled to ease the setup and clarity of giving users access to the Dashboard.
Fulfillment Locations settings list now shows a Returns column to easily see which fulfillment locations are configured to accept returns.
3DS Merchant Profiles now have a Name field to use for reference to improve clarity for merchants with multiple 3DS merchant profiles with the same Merchant Name.
We've now deployed a solution for handling a rare payments error where Spreedly closes the connection before a payment is completed. We now recover and import the transaction successfully.

Fixed a few edge cases where the save bar was not showing even though content inside the WYSIWYG editor had been modified.
Fixed an edge case where an order was not created after a successful 3DS redirect flow with Stripe Payment Intents.
Fixed an edge case where voided fulfillments in Shipstation could create multiple fulfillment orders for the same order.

Fulfillment Admin API Orders Apps

Merchants can now create Returns for products that have been fulfilled through Order Details view.
Non-admin dashboard users can now be given access to individual apps as needed.

We've implemented a new Unsaved Changes bar across the whole platform for more consistent UX.
We've overhauled the Order Detail view and fulfillment orders for more clarity and ease of use.
Fulfillment Partners have now been renamed to Locations for clarity and usability.
Fulfillment Order Line items on the Admin API now include more product information to make these easily available for fulfillment integrations.
Fulfillment Location Addresses are now validated to ensure the address follows standard address format expectations.
Added additional fields to the Stockrecords Admin API to improve usability by external systems.
Improve Taxes shown in orders and order confirmation views for more clarity when multiple tax rates are applied.

We now prevent users from deleting fulfillment locations that are associated with stockrecords and orders, to prevent cascading data dependency issues.
Fixed an issue that prevented partners from being able to create apps.
Fixed an edge case issue where the payment gateway was not stored with subscriptions when created.

Fulfillment Payments

Orders now support multiple fulfillment orders with the same fulfillment location for more flexible workflows such as editing orders after they've already been sent to the warehouse or creating fulfillments to ship out replacement items from within the original order.
Introducing SEPA Direct Debit as a new alternative payment method that can be enabled with Stripe gateways for the EU market.
We now have a full suite of Fulfillment APIs for external Fulfillment Services to integrate into the fulfillment flow, see Fulfillment Service Apps guide for more detail.

Orders with authorized payments can now create void transactions when canceling the order.
Webhook logs can now be filtered by event type to assist in debugging webhooks that are integrated with other platforms.
Campaign logs can now be filtered by success or error to assist with debugging and monitoring.

Fix dashboard issue when user tried to access the fulfillment view when fulfillment order had already been canceled.

Fulfillment Campaigns Admin API Orders Subscriptions

The Orders Admin API and order webhooks now include refunds detail for a breakdown of order adjustments, refunded items, and associated refund transactions.
Introducing a new suite of Admin Fulfillment APIs for external fulfillment services and warehouses to build fully integrated fulfillment flows.
In the Campaigns App it's now possible to "Clone" a campaign to reduce setup time for creating and testing campaign variants.
Our Klaviyo integration has been updated to include "Items" in the Refunded Order event to include the refunded items in refund email notifications.
Klaviyo Placed Order events now include subscription_lifecycle and subscription_billing_cycle attributes making it possible to create Dynamic Segments in Klayvio of customers based on their subscription billing cycle.
Users can now enable/disable a server driven Klaviyo Started Checkout triggered by the store abandoned.cart webhook event.
Everflow users can now optionally include Tax in the conversion values sent to Everflow for reporting.

The Orders list view is now filtered to Open orders by default for a workflow-oriented user experience as open orders require merchant action.
Fulfillment partners has been renamed to locations on the Admin API as this is a better representation of their role within the platform logic.
The storefront checkout flow uses Last Click attribution and now supports clear_attribution parameter that when passed as false will maintain existing attribution and only update with new fields passed.
Several Campaigns App UX improvements have been completed to improve user experience when creating and debugging campaigns.
We've improved and extended the webhook retry policy out to 10 days to ensure that webhooks are attempted for a long period of time.

Fulfillment Disputes Products Orders

Order management has received a major update, with new features allowing order editing, adding/removing items from an order, creating refunds for specific items, and a more robust backend for handling complex order management and fulfillment scenarios.
Disputes have been overhauled with a new timeline layout, which is now consistent with new UI views across the platform.
Orders that are "Rejected" by the fulfillment partner are now displayed with an alert counter on the Orders List View, to notify merchants they need to take action to repair and resend for fulfillment.
Variant Attributes are now sortable, to configure their ordering on the product details in the storefront.

PayPal transactions are now exportable for merchants who need to analyze their PayPal transactions on a deeper level.
Refunds on NMI gateways now attempt a void first when issuing a refund, to better handle reversing transactions that have not yet fully settled.
Customers reports now shows an emdash when filering by any of the order-based attributes that inherently mean that the user type is a customer and not a lead.

Fixed an issue where subscription.created webhooks were not firing when a subscription was created through the add-line-items Admin API endpoint.
Fixed a few edge cases where the initiating user was not stored for PayPal and Apple Pay transactions.
Fixed an edge case where a validation error was not properly thrown when updating an order's shipping address on the Admin API.
Fixed an issue where multiple admin order notifications were sent incorrectly.