• 2023/1/4

    New Features

    • Introducing a new Order Detail layout view that greatly improves order management UX.
    • Metadata fields can now be enabled as Search Filters, making them much more useful as data points throughout the system.
    • The Admin API now allows passing a custom shipping_price to override the default price for the passed shipping_method to simplify order creation on the Admin API.
    • The Storefront GraphQL API now includes Products for cart line items, subscription properties to preview the subscription that will be created after checkout, and support for adding and removing vouchers.

    Improvements

    • Report date pickers now include a "Last Month" date range.
    • Improved the checkout flow to maintain an anonymous user's email address when going back to the shipping information step.
    • Improved PayPal transaction logging to redact the password so it's not available in logs.
    • order.updated and customer.updated webhook events are now triggered when updating metadata on orders and customers.
    • Improved the Blog Posts dashboard list view by adding the Post Date which is most relevant for blog posts.
    • Optimized subscription list view queries for more reliable page load times.
    • Improved customer ip_address validation to prevent invalid IP address from being passed into this field and failing downstream.
    • Improved the ShipStation Cancel Order logic to handle cases where the order has already been removed from ShipStation.

    Bug Fixes

    • Fixed an issue with Orders Overview Report showing user's email instead of the associated user account.
    • Improved the subscription renewal logic to check for subscriptions that have had a payment event within the last 24 hours, and exclude them from being considered for renewal.
    • Fixed an issue with Partner Reports where the Funnel field was expected to be exact but it was icontains causing the report to show unexpected results.
  • 2022/4/20

    New Features

    • Added support for bankcard transactions with Stripe Payment Intents.
    • Products can now be configured to use custom templates to greatly enhance the development of complex product design layouts.

    Improvements

    • The Source Attribution field Funnel ID now allows free text values, allowing support for funnel IDs from external content management systems.
    • Orders Reports totals now include Pending and Canceled orders which ensures report totals match up to Order List views.
    • All tables throughout the platform now feature a "Results" count to help quickly get a count of objects in a paginated table.
    • The Everflow Verification Token is no longer a required field on the setup form, making it easier to configure.
    • Webhook retry policy and deactivation logic have now been improved to retry more and accommodate low volume webhooks.
    • The phone number fields on the Payment Account signup form has been improved to support local phone numbers.
    • Order fulfillment logic for ShipStation has been improved to support multiple ShipStation accounts on the same order.

    Bug Fixes

    • Fixed an issue that was blocking rebills on orders where the product class had been changed from requiring to not requiring shipping.
    • Fixed an issue that caused duplicate order confirmation emails to be sent to the same customer for the same order.
    • Fixed an issue that caused an error when theme zip files contained OS specific directories, and added support for linux based systems folder compression layout.
  • 2022/1/17

    New Features

    • Subscriptions can now be created on the Admin API which opens up many more use cases of creating and importing subscriptions.
    • Customer Reports now feature reports for all UTM source attribution parameters to support more UTM oriented reporting views.
    • Funnels have now been updated to use Theme Templates which gives Theme developers access to editing funnels from their local with Theme Kit as well as more robust template functionality.

    Improvements

    • It is now possible to indicate a cart line item is an upsell on the admin cart api.
    • Themes now support revision history providing a backup of previous versions to be available in any situation when a backup is needed.
    • Coupon search now supports searching by name or code making it easier to find coupons.
    • Shipping Countries lists in the tables has been improved when there are more than 5 available for better UX.

    Bug Fixes

    • Fixed an issue that prevented changing the requester on a support ticket.
    • Fixed an issue that prevented canceling Orders if the ShipStation log had been deleted by the background extension cleaning
  • 2022/1/14

    New Features

    • Introducing a completely new Storefront Checkout, designed to improve conversion rates and support more robust customization.
    • Avalara Avatax integration now supports setting specific currencies to use tax inclusive pricing, allowing a store to sell products in multiple currencies with different pricing/tax strategies.
    • Orders Reports now have UTM oriented reports for all UTM parameters; UTM Source, UTM Medium, UTM Campaign, UTM Term, and UTM Content.
    • It is now possible to trigger polling of fulfillment partners for older orders, to sync any orders that might have been late (past 7 days) being shipped.

    Improvements

    • Order & Customer Notes have been revamped with a new UI layout for easier use.
    • Non-public products can now be chosen when updating or adding order line items in the dashboard.
    • Low stock alerts have been moved to the Stock Records section of products for improved UX.
    • The Order shipping price display has now been simplified to show the actual shipping price.
    • Updated the Order Shipments API to respond with the order shipment details when adding a shipment.

    Bug Fixes

    • We've now corrected an issue where products with 0 available inventory could be purchased on the API, even if stock was tracked and no stock was available.
    • Fixed an edge case issue with the Admin Orders API caused by multiple cart recovery tokens for the same cart.
    • Fixed an issue where some stores could not create test orders due to the test card fingerprint not matching the expected card fingerprint.
    • Fixed an edge case issue that caused the Carts API to error when the product could not be found.
    • Fixed an issue to better handle when PayPal capture fails and creates an error when the user's PayPal payment method is declined.
    • Fixed an issue where multiple event logs were created for prevention.match
  • 2021/12/14

    New Features

    • Disputes now have automated actions to add customers to block lists and cancel subscriptions when a dispute is matched to a transaction.
    • We now have an Agent Performance Report that provides a summary of Orders created and Refunds given by Agents in the dashboard to help monitor agent activity.

    Improvements

    • Orders with an automated fulfillment integration and are Processing status can now be manually updated to Shipped status and add shipment tracking details.
    • Bankcard display has been improved to now to show the Gateway and BIN in a popover allowing these to be easily seen throughout the dashboard.
    • We've optimized the queries on the dashboard customer detail view for faster response times.

    Bug Fixes

    • An issue with line items with a manual fulfillment partner not updating the line item status has been corrected now.
    • Fixed an issue where removing an offer combination did not remove the combination on the related offer that was being removed and the current offer being saved.
    • Fixed an issue with Braintree where a failed transaction was not mapped to an internal transaction code.
    • Fixed an issue where order status was not updating when adding shipments to an order.