• Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks

  • 2024/07/17

    FulfillmentSubscriptionsThemesPayments

    New Features

    • Stripe payment gateway now supports configuring a Soft Descriptor allowing merchants to customize the descriptor shown on customer bank statements.
    • Theme Settings now supports configuring a page setting type allowing dashboard users to select a page to link to instead of needing to configure the page url manually.
    • Theme Settings now supports configuring a richtext field type for settings fields that expect to have formatted html text.
    • Fulfillments can now be exported through the Fulfillments overview report allowing merchants to work with their data externally.

    Improvements

    • The Subscription Payment Method update form now shows a warning to suggest to customers that their payment method is failing and needs to be updated.
    • The Theme Customize view now warns users when they have unsaved changes that won't be applied if they exit the view.

    Bug Fixes

    • We've fixed an edge case issue where it was possible to send a duplicate fulfillment request while there was an existing fulfillment request pending acceptance.
    • We've fixed an edge case issue with adding a dashboard user without first and last name failed to register with dashboard single sign-on.
    • We've corrected the order line items response to always include variant product titles.
    • We've corrected an edge case with saved settings not being set when re-installing a previously uninstalled app.

  • 2024/06/19

    FulfillmentSubscriptionsAdmin APIPaymentsWebhooks

    New Features

    • Introducing server-side Meta Conversion API integration to connect your orders to your Meta advertising campaigns for orders created on the storefront checkout flow and Admin API.
    • Subscriptions that fail renewal will now automatically send an email to the customer with a one-click link to update their payment method for an automated subscription recovery flow.
    • The Admin Add Line Items API now supports passing a payment gateway or payment gateway group to override the initial payment gateway used for the order for deeper payment orchestration in the order flow.
    • Gift Cards can now be created and retrieved through the Admin API allowing deeper customized flows to create Gift Cards for customers.
    • External applications can now subscribe to fulfillment activity through the fulfillment.created and fulfillment.updated webhooks to be updated when new fulfillments are created and as their delivery statuses are updated.
    • The Transactions Admin API now includes a new external_id property as a reference to the external payment provider's ID for the payment, also includes support to filter by external_id.

    Improvements

    • Product detail view queries have been improved resulting in faster load times for products in the storefront.
    • We've added a new Disputes by Resolution report to help merchants better understand their dispute outcomes.
    • The product creation flow UX has some slight improvements to reduce clicks and form validation errors.
    • Test subscriptions now don't auto-renew themselves to prevent cases where test subscriptions continuously create new orders forever.
    • Storefront theme file settings can now be cleared to support cases where you no longer want to utilize the setting.
    • It is now possible to send non-public shipping method IDs on the Admin API to prevent accidental validation errors caused by making a shipping method private.

    Bug Fixes

    • We've fixed a rare edge case issue where it was possible to create an order with the end result not matching the intended quantity.
    • Fixed an issue with the querystrings when using All Time date range that prevented reports from loading.

  • 2024/06/05

    NotificationsFulfillmentProductsThemes

    New Features

    • New customer notifications have been added when orders are Out for Delivery and Delivered to keep customers updated on their shipment statuses. This is supported for stores with Delivery Tracking app installed. 
    • Theme settings now feature a live preview to see your changes while you edit, to make the storefront theme editing experience more intuitive and interactive for users.
    • Product cost per item can now be added to calculate COGS on orders so that merchants can integrate their raw costs into external services to track ROI.

    Improvements

    • Shipping carrier names have been improved system-wide to display more friendly names.
    • FirstMile has been added as a core fulfillment carrier with mapping support from Shipstation to map to external services such as PayPal and Delivery Tracking.
    • 4PX has been added as a core fulfillment carrier with mapping support from Shipstation to map to external services such as PayPal and Delivery Tracking.
    • Product SKUs are now shown on the order detail view to more easily surface exactly which product SKU has been purchased by the customer.

    Bug Fixes

    • Fixed an issue where we ocassionally get multiple delivered events from providers and create multiple fulfillment delivered events.
    • Fixed a UI issue when creating offers when using the Discount is a fixed amount off of the product's value incentive.
    • Fixed an issue that caused the order confirmation email not to be sent if the order was completely digital.

  • 2024/05/08

    FulfillmentDashboardAdmin APIThemesStorefront

    New Features

    • Introducing 3PL Central as a new fully integrated Fulfillment Sevice App allowing merchants to automate their fulfillment flow with warehouse providers using 3PL Central WMS. 
    • Developers can now subscribe to webhook events for gateway.created and gateway.updated to stay up to date with store payment gateway configuration changes.
    • Customer Accounts now have a new setting to disable Support Ticketing for merchants that don't use our internal ticketing functionality.

    Improvements

    • Theme developers now have the ability to create settings for Product Categories that can be used to dynamically populate storefront theme templates.
    • The Dashboard Create Order form now follows the cart max items setting so it's consistent with the storefront when adding products an order.
    • We've now added YunExpress as a core fulfillment carrier and also now automatically detect and map YunExpress tracking codes through the ShipStation app.
    • It's now possible to pass multiple stockrecords when creating a product to simplify the workflow of external systems creating products in a store catalogue.
    • We've improved the logic and process of notification to Fulfillment Service Apps when they have many new fulfillments available waiting to be accepted.
    • The partner_transaction_id field has been removed from the Admin API to improve clarity for external API data consumers.
    • We refactored the customer selection and creation UI on Gift Cards to follow the Create Order UI for UX consistency.
    • Product structure has been removed from the Admin API for increased clarity.
    • We've improved thumbnail generation and handling for Campaigns App to support images with transparent backgrounds.

    Bug Fixes

    • Fixed an issue in the storefront checkout flow where the customer email address field disappeared when navigating back to the information step from the payment step.
    • Fixed an issue with duplicate product categories causing a 500 error instead of a standard validation error.
    • Fixed an edge case that prevented parent products that have variants from being able to be deleted.
    • Fixed an edge case where decline throttle settings did not work properly if a payment gateway was not active.
    • Fixed an issue where the customer's first address added through the Dashboard was not set as the default shipping and billing address.

  • 2024/04/24

    ReportsFulfillment

    New Features

    • Introducing a new suite of Fulfillment Reports to assist in monitoring and analyzing order fulfillment activity across your fulfillment locations, carriers, and destination countries.

    Improvements

    • Adjusted one-time "straight sale" orders to be included in results when using the Subscription lifecycle "Non-Recurring" filter.

    Bugs Fixed

    • Fixed many small issues with the storefront navigation menu editor to improve overall user experience.
    • Fixed an issue that prevented creating a subscription if the currency was not included in the store's default gateway group.
    • Fixed a display issue in the order metadata UI when no definition had been created for existing metadata.