29 Next Payments dashboard views now include access to view all payments and payment details for deeper breakdown of the payment and fees, expect deeper visibility and more features to come.
We're excited to announce a new Subscription Recoveries report with a breakdown of recoveries by source to assist merchants monitor subscription recovery channels and their impact on their MRR.
Gift card reporting is now much more robust with the introduction of the Gift Card Balances reporting giving a full historical view of gift card issuance, usage, and outstanding balance to help merchants keep a watchful eye on their gift card programs.
Improvements
Delivery tracking app logs now follow the connected store timezone to make the timestamps more cohesive with data in the store.
Meta app logs now follow the connected store timezone to make the timestamps more cohesive with data in the store.
Bug Fixes
We've improved Braintree descriptor company phone number field to prevent potential failures due to invalid descriptor phone numbers.
We've improved our delivery tracking to automatically filter out duplicate events from carriers for a more clear timeline of shipment tracking events.
Order Returns trend metric has been corrected to be inverse as lower returns are an improvement and vice versa.
We've fixed and improved our inventory tracking to more accurately handle order management actions that impact available product inventory.
We've improved Subscription Bulk Gateway Change action to warn users when a subscription could not be updated due to a currency issue on the new gateway.
We've improved the Store Name validation to prevent potential issues when sending email and using the store name as the sender name.
We've fixed the handling and storage of the transation initiating user across all alternative payment methods.
We've improved our theme asset CORS policy to prevent theme assets from failing to load.
We fixed an issue with the default storefont side cart item removing sometimes not fully completing before the cart reload.
2024/07/03
Gift CardsDashboardThemesAppsReportsOrders
New Features
Introducing a new Orders Summary widget providing a quick view of recent order activity to help monitor order KPIs.
Campaigns Upsell Create API now supports passing additional payment detail to specify a gateway or gateway group for more complex campaign flows.
Transaction reports now include a new Approval Rate metric to assist merchants in monitoring the rate payment attempts are approved as an indicator of gateway health.
Theme and App Settings now feature new html, css, and javascript settings types for code snippets users may want to include in their theme.
Meta Pixel app now features a logs of server side events to assist in monitoring and troubleshooting any issues.
Order Exports now feature COGS values for both order total COGS and order line items for viewing and working with COGS data externally.
Disputes now feature the ability to set a happened_at date allowing external service providers to more accurately set the dispute date in the past when the dispute actually happened.
Gift Cards can now be sold through "Gift Card Products" on the storefront and APIs enabling merchants to sell gift cards to customers as part of promotional offers.
Improvements
Order Address update actions now create events with improved details for more consistency with order events and actions.
We've improved the UX of order line items that are related to subscriptions and order editing actions so this detail is not missed in order management workflows.
Meta Pixel app now fires events on the storefront for PageView, AddToCart, ViewContent, and InitiateCheckout.
We've updated Stripe 3DS flow to favor the frictionless when possible to reduce friction in the payment flow.
We've now removed the coupon from from the storefront sidecart platform wide to focus the cart on getting customers to the checkout flow where coupon and gift card application is available.
We've now added Return Tracking information to Returns Exports which was previously not included.
Bug Fixes
We've fixed an edge case issue with the storefront checkout flow that caused attribution metadata to be unnecessarily cleared.
We've fixed an edge case where it was possible to create a 500 error when passing an unparseable string to the phone number field on user API.
2023/12/20
SettingsPaymentsGift Cards
New Features
Introducing Adyen, a new payment gateway for bankcard payments.
Merchants can now create Gift Cards to offer customers store credit to use for future purchases on their store.
Improvements
Store Localization settings have been significantly improved with drag-and-drop functionality to simplify the setup and prioritization of storefront geos, languages, and currencies.
The Order Detail view now always shows alerts when there is an associated ticket or dispute, to assist customer service users in their workflows.
Stripe Payment Intents is now the preferred Stripe gateway, with the legacy Stripe gateway now removed from the list of available gateways.
Webhook failing notifications have been improved to notify all store admins to increase the observability potential issues with external integrations leveraging webhooks.
The test gateway is now limited to one per store to reduce unnecessaary test gateways from being created.
Bug Fixes
Fixed an issue with failing input field validations when creating a product.
Fixed an issue with customer exports not applying the current list view filters for the exported data.
Fixed an issue with Transaction Detail views showing a link to a non-existing order due to failed a payment attempt.
Fixed an edge case with Admin API shipping method validation for the Paypal one-click flow.