• Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks
  • 2025/02/05

    Admin APIPaymentsDashboardFulfillment

    New Features

    Apple Pay Overhaul: Apple Pay has been revamped and can now be enabled with a single click in your payment gateway settings.

    Two-Factor Authentication: Secure your dashboard user accounts with two-factor authentication for enhanced security.

    Advanced Fulfillment Services: Partial order fulfillment is now supported, allowing remaining items to be automatically reassigned to another fulfillment location when needed.

     

    Improvements

    Faster Fulfillment Automation: The fulfillment delay setting can now be reduced to as little as 10 minutes, providing better support for merchants syncing orders to external fulfillment systems.

    Enhanced Payment Decline Handling: 29 Next Payments now integrates more deeply with card issuer merchant advice codes, improving decline processing and reporting.

    Upgraded Code Editors: All code editors across the dashboard have been updated with a modern syntax highlighter for an improved user experience.

    Improved Dashboard Filtering: The Payments and Disputes dashboards can now be filtered by store, streamlining workflows for merchants managing multiple stores.

    Expanded 3DS Authentication for Upsells: Upsells now attempt 3D Secure (3DS) authentication when possible, increasing overall coverage and security.

    UPC Management Update: UPCs are now assigned to individual product variants, ensuring SKU-specific UPC accuracy.

    Shop Sync Fulfillment Flexibility: The Shop Sync app now allows merchants to specify the fulfillment location address, enhancing fulfillment routing options.

    Refined Delivery Tracking: Delivery tracking events in Mandarin are now ignored, reducing unnecessary notifications for merchants shipping from China.

    3PL Central Integration Update: The 3PL Central integration now follows our latest fulfillment APIs and workflows, improving order management and fulfillment processes.

    Optimized Shop Sync Image Sync: Shop Sync’s image synchronization has been enhanced following recent improvements to our Product Image Admin APIs.

     

    Bug Fixes

    PayPal Express Fulfillment Rules Fix: Fixed an edge case where fulfillment routing rules were not correctly applied through the PayPal Express flow.

    500 Error Fix for External Payments: Resolved an issue that caused a 500 error when external payment method details were missing.

  • 2025/01/08

    OffersCheckoutPaymentsProducts

    New Features

    • Storefront event tracking now has new events for deeper tracking in the checkout flow; checkout_contact_info_submitted, checkout_shipping_method_submitted, and checkout_shipping_address_submitted, see event tracking docs.
    • Storefront Single Page checkout can now be customized through the dashboard Checkout settings to apply deeper branding styles.
    • Coupon share links now feature a dropdown selector to choose the redirect destination when the coupon is applied.
    • Shopify customer updates are now synced automatically to the 29 Next customer user account when using Shop Sync.

    Improvements

    • Inventory Low Stock alerts has now been consolidated into the inventory view to improve inventory management user experience.
    • Partial fulfillment logic has been improved to not create a new fulfillment order for the remaining products to simplify fulfillment integration logic.
    • We've improved our payment flow handling when payment processors are unavailable.
    • We've improved the SKU filter logic to be exact match to prevent cases where of matching multiple SKUs.

    Bug Fixes

    • We've fixed an issue with 3DS frictionless flow that intermitently failed depending on the user/browser behavior.
    • We've fixed an issue with custom shipping prices not being applied with Stripe APM payment flow.
    • We've fixed an issue with Partial Fulfillment Requests not sending the correct fulfillment order line items.
    • product.updated webhooks were not triggered when removing product categories.
    • We've fixed an issue with product out of stock messages not being shown in the side cart when adding product fails.
  • 2024/12/18

    Admin APIPaymentsProductsFulfillment

    New Features

    • Introducing Shop Sync, a new app to sync your products from Shopify to 29 Next, and to sync orders placed in 29 Next to Shopify for fulfillment.  
    • Inventory management is now easier with the ability to update inventories for all SKUs directly on the inventory list view within a single interface.

    Improvements

    • We've improved 3DS2 Optimized and our automated retry logic to reduce the number of false failed authentications on transactions reports, and we now retry additional decline reasons to improve payment acceptance rates in some cases.
    • We've now removed the PayPal Digital Products feature which was previously required when selling digital products with PayPal, reducing the complexity of configuring PayPal.
    • Products can now be set to a price of 0.00, essentially making them free products, which is desired in some merchant use-case scenarios.
    • The Top Selling Products widget on the Analytics dashboard now follows the Orders by Product report structure summarizing product sales by their parent instead of showing individual variants.
    • We've improved Offers discount rounding logic to be more predicatable following "round up half" logic.
    • The subscriptions summary table on the customer details view has been improved for more clear and consistent UX.
    • We've improved the public display of tax rates to customers in order confirmation pages, emails, and APIs.
    • Campaigns App logs are now localized to the store timezone.

    Bug Fixes

    • We've now fixed an issue where product reviews were improperly moved when converting a product from a stand-alone to variant product.
    • We've fixed an issue with sorting disputes by date range in 29 Next Payments UI views.
    • We've fixed an edge case where it was possible to create a 500 error on the products Admin API when not passing a Location ID.
    • We've fixed logic related to passing a customer's email address incorrectly on the customers Admin API.
    • We've fixed an issue that prevented users from removing a package's image in Campaigns App.
  • 2024/11/06

    Admin APIPaymentsProductsOrdersSupport

    New Features

    • Order refunds now automatically allocate a line item refund to the corresponding original payment transaction to improve UX and merchant reconciliation.
    • Themes now feature a Image Picker setting to select from all of the existing uploaded assets to improve the theme customization experience.
    • Products are now automatically synced to Klaviyo for an easy and seamless setup flow when installing the app.
    • Meta Pixel conversion events now send the store primary domain as the event source by default.  Meta Pixel app now also supports passing a custom domain via order attribution metadata.
    • Coupons can now be shared with a link to automatically apply a discount in the checkout of the shopper's session.

    Improvements

    • We've made several improvements to the chargeback defense document submission flow for improved UX.
    • Fulfillment Orders sent to Shipstation now are properly localized to the Shipstation system time zone (PST) and also use the date of the Fulfillment Order to improve workflows.
    • We now automatically set the State field value when available based on the ZIP / postcode to improve data consistency across selling channels.
    • We now validate email sending domains, to improve store setup and monitoring workflows.
    • We now detect and map UniUni as a fulfillment carrier, and have enabled this carrier for delivery tracking integrations.
    • Product Admin API variant create flows have been improved for a more straightforward API consumer perspective.
    • Product Variants now support metadata for more robust integrations with external platforms that require mapping product data.
    • The new customer registration email has now been removed as its core functionality is redundant and no longer necessary with email OTP login flow for customer accounts.

    Bugs Fixed

    • We corrected issues with decline code mapping for 3DS2 transactions.
    • We fixed support ticket timeline events that showed an incorrect event for sending notifications to the dashboard user.
  • 2024/10/09

    CheckoutAdmin APIPaymentsDisputes

    New Features

    • Single Page Checkout is now available in beta for merchants to optionally enable on their stores, many more updates and improvements to come.
    • Merchants can now update their 29 Next payments store contact information through the payments store detail view.
    • 29 Next payments merchants and portal users can now subscribe to dispute notifications to stay on top of these and respond quickly to any customer complaints.
    • 3DS Optimized payment flows have been improved to automatically downgrade known card BINs that don't support 3DS.

    Improvements

    • Disputes Admin API has a new resolve action endpoint to simplify the flow and bring it inline with the dashboard actions.
    • Individual fulfillments can now be retrieved on the Admin API to retrieve the items and full detail of the fulfillment.
    • Fulfillment Orders can now be put On Hold after fulfillment has been canceled to improve customer service workflow processes and assist in tracking these orders that still need to be fulfilled.
    • Ticket timelines can now be filtered to show all activity, only events, or only comments to improve user experience while working on support tickets.
    • Payment settings now show a preview of subscriptions linked to active subscriptions with an upcoming expiration date

    Bug Fixes

    • We've fixed an edge case issue with report csv download that disabled filters on reload.