Changelog | 29 Next Changelog -

SubscriptionsAdmin APIPayments

Merchants using 29 Next payments can now access related disputes and provide defense material through the payments portal.
29 Next Payments disputes are now automatically imported and matched to the original transaction in the store with automated handling of Alerts to stop shipments, add the customer to block lists, and refund payments when possible.
Subscription recoveries are now highlighted on the subscription anayltics dashboard with a chart showing recovery trends.
Theme templates now feature a suite of Math Filters allowing theme developers to perform math operations in their template logic.
Disputes now support custom metadata allowing merchants and dispute service providers to add custom data attributes to support deeper more custom workflows.

API users can now use new test card tokens during their development flow in cases they do not yet have the iframe card tokenization form fully integrated yet.
Delivery tracking shipments can now be filtered by created date and delivery dates.
Analytics trends have been improved to be more consistent across all views showing trend metrics.

We've fixed an issue with Approval Rate showing Nan% in cases there are no approved payments.
We've fixed a UX issue when navigating between the subscription retention report and other reports.
We've fixed a rare edge case issue that caused order creation to fail due to attribution metadata not being available.

ReportsGift CardsSubscriptionsPayments

29 Next Payments dashboard views now include access to view all payments and payment details for deeper breakdown of the payment and fees, expect deeper visibility and more features to come.
We're excited to announce a new Subscription Recoveries report with a breakdown of recoveries by source to assist merchants monitor subscription recovery channels and their impact on their MRR.
Gift card reporting is now much more robust with the introduction of the Gift Card Balances reporting giving a full historical view of gift card issuance, usage, and outstanding balance to help merchants keep a watchful eye on their gift card programs.

Delivery tracking app logs now follow the connected store timezone to make the timestamps more cohesive with data in the store.
Meta app logs now follow the connected store timezone to make the timestamps more cohesive with data in the store.

We've improved Braintree descriptor company phone number field to prevent potential failures due to invalid descriptor phone numbers.
We've improved our delivery tracking to automatically filter out duplicate events from carriers for a more clear timeline of shipment tracking events.
Order Returns trend metric has been corrected to be inverse as lower returns are an improvement and vice versa.
We've fixed and improved our inventory tracking to more accurately handle order management actions that impact available product inventory.
We've improved Subscription Bulk Gateway Change action to warn users when a subscription could not be updated due to a currency issue on the new gateway.
We've improved the Store Name validation to prevent potential issues when sending email and using the store name as the sender name.
We've fixed the handling and storage of the transation initiating user across all alternative payment methods.
We've improved our theme asset CORS policy to prevent theme assets from failing to load.
We fixed an issue with the default storefont side cart item removing sometimes not fully completing before the cart reload.

SubscriptionsAdmin APIDisputesPayments

We're excited to now offer 29 Next Payments accounts to EU based merchants in the following countries: Belgium, Croatia, Cyprus, Czechia, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, and Spain.

Open disputes more than 6 months old are now automatically closed as they've become stale and most likely no longer actionable by the merchant.
A new theme settings type range has been added allowing theme developers to add slider UX for merchants configuring a setting.
OnTrac has now been added as first-class fulfillment carrier with full integration for tracking links and Paypal tracking uploads.
Subscription Cancel Reasons have now become standardized to reduce configuration complexity and open up new possibilities when canceling subscriptions on the Admin API.
We've improved our logic to prevent duplicate orders over the API in cases where processing has not finished for the initial first request.
Address title fields have been removed from the Campaigns API docs as they are not actually used when storing addresses.

Significant improvements have been made to identify and ignore duplicate fulfillment events from shipping carriers to improve the clarity of the fulfillment events.

FulfillmentSubscriptionsAdmin APIPayments

Introducing Paysafe as a new payment gateway integration for merchant transaction processing.
We're excited to announce the addition of Account Updater, providing automatic bankcard information updates for subscriptions to increase retention rates and recurring transaction approval rates.
Merchants using 29 Next Payments will now receive a notification when a payout transfer has been initiated.

We've improved fulfillment routing logic to minimize split fulfillment scenarios when adding upsell items to an order ensuring all items are routed to the same fulfillment location.
Dispute events have been refactored and improved with more granular detial and a more consistent UX with our order and customer events.
Subscription status and gateway filters have been improved to support filtering by multiple statuses/gateways to simplify more complex query and filtering scenarios.

We've fixed an issue and improved all dashboard analytics charts to use the local timezone of the store to prevent these from being out of sync.
We've fixed an edge-case scenario with Stripe and reconnecting an account through the Stripe Oauth flow.
We've fixed an issue with deleting payment gateway groups even if all gateways have been removed.

FulfillmentSubscriptionsThemesPayments

Stripe payment gateway now supports configuring a Soft Descriptor allowing merchants to customize the descriptor shown on customer bank statements.
Theme Settings now supports configuring a page setting type allowing dashboard users to select a page to link to instead of needing to configure the page url manually.
Theme Settings now supports configuring a richtext field type for settings fields that expect to have formatted html text.
Fulfillments can now be exported through the Fulfillments overview report allowing merchants to work with their data externally.

The Subscription Payment Method update form now shows a warning to suggest to customers that their payment method is failing and needs to be updated.
The Theme Customize view now warns users when they have unsaved changes that won't be applied if they exit the view.

We've fixed an edge case issue where it was possible to send a duplicate fulfillment request while there was an existing fulfillment request pending acceptance.
We've fixed an edge case issue with adding a dashboard user without first and last name failed to register with dashboard single sign-on.
We've corrected the order line items response to always include variant product titles.
We've corrected an edge case with saved settings not being set when re-installing a previously uninstalled app.