• Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks
  • 2021/09/20

    Admin APIPaymentsProductsSupport

    New Features

    • Bluesnap gateway now supports a dynamic "Soft Descriptor" field that is passed along with each gateway transaction.

    Improvements

    • Many reports have been refactored to significantly improve generation time which was especially evident on larger datasets.
    • The Admin Order API now validates the length of the security code matches the card brand expectation before sending to the gateway for processing.
    • Source Attribution filters are now remote selects improving page load performance where they are available.
    • Support Article navigation and UI has been improved with Categories now being nested inside with Articles as a navigation tab.

    Bug Fixes

    • Fixed an issue with Products not being synced properly to Omnisend and therefore causing Omnisend to not attribute customers to purchasing the product.
    • Fixed an issue with non-admin dashboard users not showing on the list of dashboard users in store settings.
    • Corrected an issue with Midigator Prevention case numbers not being automatically saved as the store Dispute case number.
    • Fixed an issue with the Tax reports aggregation to properly show multiple tax rates charged for orders.
    • Corrected an issue with Klarna order capture process occasionally not being able to reference the customer correctly.
    • Fixed an issue with Transaction "initiator" data not being stored correctly and made available on Transaction exports.
  • 2021/08/23

    Admin APIPaymentsDisputes

    New Features

    • Introducing support for a PayPal "One Click" checkout flow on the Admin Orders API allowing customers to checkout directly on PayPal.

    Improvements

    • We've now updated the Midigator Extension to allow store admins to add their Midigator MID to map with store gateways so that the correct MID is synced to Midigator with transactions.
    • Improved the Date filters in Admin API Swagger documentation to be more clear for use and expected date formats.

    Bug Fixes

    • We've now corrected some Omnisend syncing issues caused by rapid succession of tasks with dependencies being processed concurrently.
    • We've now corrected an issue that prevented offers and vouchers from being passed and applied together on the Admin Orders API.
  • 2021/7/26

    Admin APIPaymentsReportsDashboardFulfillmentDisputes

    New Features

    • Introducing Blue Snap gateway integration for bankcard payments, which supports both standard and 3DS2 bankcard payments.
    • Introducing a new Orders by Funnel report showing a breakdown of orders by the source attribution funnel, allowing merchants to easily compare funnel performance.
    • Introducing a new Disputes Admin API allowing partners to build custom integrations on top of the payment Dispute features.
    • Logs for all Extensions can now be viewed in the Dashboard under the extension management view, allowing store admins to more easily debug issues with extensions.

    Improvements

    • The ShipStation integration setup form now makes a remote API call to present the available stores in ShipStation, greatly easing the setup process.
    • Orders created using Paypal Sandbox or Klarna Playground credentials will now be logged as Test Orders, which are ignored for reporting purposes and easily deleted.
    • We've now added sortable results on several reports, so that users can view reports data by different column metrics.
    • The Orders Payment Method display has been updated throughout the Orders views to show more contextual payment method information.
    • A new user column has been added to the Transactions CSV Export to show the initiating user of the transaction.
    • Refund and Failed transactions no longer offer any actions, preventing users from attempting to refund or create disputes from them.

    Bug Fixes

    • We've now added better handling for several edge case scenarios on 3DS payment redirect pages, to prevent the user from getting stuck after a successful or failed attempt, or upon reloading the page.
    • Fixed an issue with characters not being encoded correctly in some email templates.
    • We've now restored a Homepage sitemap.
    • We corrected an issue that occasionally caused Klarna Transactions to fail, resulting in orders being created as "Part Captured".
  • 2021/7/12

    Admin APIPaymentsReportsWebhooksDisputesSupport

    New Features

    • Introducing Gateway Groups which provide an easier path to using multiple bankcard gateways and distributing the transactions for your store's checkout flow or API orders.
    • Introducing a new Transactions by Gateway report that shows a breakdown of all bankcard transactions by gateway for analysis of payment transactions.
    • Introducing Support Tickets by Product and Tickets by Tag reports with the addition of "Avg First Reply Time" tracking for all ticket reports, offering a better understanding of support staff responsiveness.
    • API users can now add or remove a customer from block lists by updating the is_blocked attribute, which will add or remove the customer from block lists.
    • Webhook subscribers can now subscribe to subscription.created and subscription.updated event triggers to receive subscription related events.

    Improvements

    • Disputes can now be matched to non-bankcard transactions, such as Paypal and Klarna transactions, for the tracking of APM disputes.
    • Omnisend processes are now fully asynchronous, improving our resilience against third party API outages.
    • Many Admin APIs have had query improvements, resulting in faster response times.

    Bug Fixes

    • Fixed a conflict between the storefront subscription detail view and the side cart that caused a 500 error.
  • 2021/6/14

    ThemesPaymentsSettingsTaxesFulfillmentDisputes

    New Features

    • The Avalara Avatax Extension automates tax calculation and filing for orders placed on the storefront checkout and through the API.
    • Dashboard Extension Management now allows store admins to enable or disable extensions from the dashboard.
    • Checkout.com Gateway is now available for bankcard payments, supporting both standard and 3DS2 payment flows.
    • Support Ticket Reports offer greater visibility into customer service inquiries, user actions, and outcomes.
    • Expanded Support Macro Actions automate additional support ticket fields using macros, allowing for more efficient ticket handling workflows.
    • Introducing Storefront Themes, a new way to build and manage your store's theme design from the Dashboard, and Theme Kit, a local development tool for developers to build and maintain themes from their local machine.
    • Added a new Admin Transactions API for direct access to payment transactions, with the ability to search and filter by the same filters available in the dashboard. Store admins can now also setup Transaction based Webhooks to send transactions.created events to external systems.

    Improvements

    • Shipping Methods now support multiple currency pricing and multiple languages, allowing the same shipping method to be used across multiple markets.
    • Order Payment Events now show the associated User who triggered the event for greater visibility into customer service workflows and associated payment transactions.
    • Disputes are now visible on Orders that have transactions with associated disputes, to improve visibility for dashboard users.
    • Several extensions settings forms, that previously did not allow a user to easily clear existing settings, have now been improved to allow deletion of existing settings.

    Bug Fixes

    • Fixed an issue related to errors being thrown when attempting to create and update the same user in rapid succession.