• 2025/03/19

    Admin APIPaymentsReportsProductsMetadataCampaigns

    New Features

    Simplified PayPal Account Setup: The PayPal connection and authorization process has been completely redesigned for a more seamless and user-friendly setup experience.

    Expanded Admin API Metadata Support: Carts, Orders, and Subscription Line Items now accept metadata via the Admin API, enabling deeper platform integrations and external tracking of line items.

    Improvements

    More Accurate AOV Metrics: Order Report AOV calculations now account for order totals inclusive of returns and refunds, for improved accuracy in merchant reporting.

    Flexible SKU Management: Product SKUs can now be duplicated across multiple products, providing greater flexibility in product catalog management.

    Persistent Orders List Date Range Selection: The date range selection in Orders List view now persists across sessions, enhancing the merchant user experience when monitoring order activity.

    Improved Email Domain Setup Instructions: Email sending domain setup instructions have been refined to minimize user errors when configuring DNS entries.

    Optimized Campaign Package Image Handling: Large campaign package images are now validated and compressed to ensure proper thumbnail generation.

    Consistent Storefront Branding: Storefront customer account branding logos now follow the same sizing rules as those in the checkout experience for a more cohesive appearance.

    Enhanced Storefront Event Tracking: A new init() method has been introduced, providing event tracking integrations with additional context when firing events.

    Storefront Catalog Filter Warnings: Users are now alerted if a catalog filter source has been deleted, prompting them to resolve potential filtering issues.

    Bug Fixes

    Fixed Low Stock Alert Links: Low Stock Alert notifications now correctly direct users to the new inventory management views.

    Resolved Unexpected Event Tracking in Checkout Customization: Storefront Event Tracking no longer fires unintended events in the Checkout Customization flow.

  • 24/08/2024

    SubscriptionsPaymentsReportsGift Cards

    New Features

    • 29 Next Payments dashboard views now include access to view all payments and payment details for deeper breakdown of the payment and fees, expect deeper visibility and more features to come.
    • We're excited to announce a new Subscription Recoveries report with a breakdown of recoveries by source to assist merchants monitor subscription recovery channels and their impact on their MRR.
    • Gift card reporting is now much more robust with the introduction of the Gift Card Balances reporting giving a full historical view of gift card issuance, usage, and outstanding balance to help merchants keep a watchful eye on their gift card programs.

    Improvements

    • Delivery tracking app logs now follow the connected store timezone to make the timestamps more cohesive with data in the store.
    • Meta app logs now follow the connected store timezone to make the timestamps more cohesive with data in the store.

    Bug Fixes

    • We've improved Braintree descriptor company phone number field to prevent potential failures due to invalid descriptor phone numbers.
    • We've improved our delivery tracking to automatically filter out duplicate events from carriers for a more clear timeline of shipment tracking events.
    • Order Returns trend metric has been corrected to be inverse as lower returns are an improvement and vice versa.
    • We've fixed and improved our inventory tracking to more accurately handle order management actions that impact available product inventory.
    • We've improved Subscription Bulk Gateway Change action to warn users when a subscription could not be updated due to a currency issue on the new gateway.
    • We've improved the Store Name validation to prevent potential issues when sending email and using the store name as the sender name.
    • We've fixed the handling and storage of the transation initiating user across all alternative payment methods.
    • We've improved our theme asset CORS policy to prevent theme assets from failing to load.
    • We fixed an issue with the default storefont side cart item removing sometimes not fully completing before the cart reload.
  • 2024/07/03

    ThemesReportsOrdersDashboardAppsGift Cards

    New Features

    • Introducing a new Orders Summary widget providing a quick view of recent order activity to help monitor order KPIs.
    • Campaigns Upsell Create API now supports passing additional payment detail to specify a gateway or gateway group for more complex campaign flows.
    • Transaction reports now include a new Approval Rate metric to assist merchants in monitoring the rate payment attempts are approved as an indicator of gateway health.
    • Theme and App Settings now feature new html, css, and javascript settings types for code snippets users may want to include in their theme.
    • Meta Pixel app now features a logs of server side events to assist in monitoring and troubleshooting any issues.
    • Order Exports now feature COGS values for both order total COGS and order line items for viewing and working with COGS data externally.
    • Disputes now feature the ability to set a happened_at date allowing external service providers to more accurately set the dispute date in the past when the dispute actually happened.
    • Gift Cards can now be sold through "Gift Card Products" on the storefront and APIs enabling merchants to sell gift cards to customers as part of promotional offers.

    Improvements

    • Order Address update actions now create events with improved details for more consistency with order events and actions.
    • We've improved the UX of order line items that are related to subscriptions and order editing actions so this detail is not missed in order management workflows.
    • Meta Pixel app now fires events on the storefront for PageView, AddToCart, ViewContent, and InitiateCheckout.
    • We've updated Stripe 3DS flow to favor the frictionless when possible to reduce friction in the payment flow.
    • We've now removed the coupon from from the storefront sidecart platform wide to focus the cart on getting customers to the checkout flow where coupon and gift card application is available.
    • We've now added Return Tracking information to Returns Exports which was previously not included.

    Bug Fixes

    • We've fixed an edge case issue with the storefront checkout flow that caused attribution metadata to be unnecessarily cleared.
    • We've fixed an edge case where it was possible to create a 500 error when passing an unparseable string to the phone number field on user API.
  • 2024/04/24

    ReportsFulfillment

    New Features

    • Introducing a new suite of Fulfillment Reports to assist in monitoring and analyzing order fulfillment activity across your fulfillment locations, carriers, and destination countries.

    Improvements

    • Adjusted one-time "straight sale" orders to be included in results when using the Subscription lifecycle "Non-Recurring" filter.

    Bugs Fixed

    • Fixed many small issues with the storefront navigation menu editor to improve overall user experience.
    • Fixed an issue that prevented creating a subscription if the currency was not included in the store's default gateway group.
    • Fixed a display issue in the order metadata UI when no definition had been created for existing metadata.
  • 2024/04/10

    PaymentsReportsFulfillmentDisputesCampaigns

    New Features

    • Fulfillment Events now show directly in the dashboard on the fulfillment order as a timeline for ease of tracking
    • Transaction reports now include summary metrics indicating the number of transactions that were disputed to help merchants have improved visibility into dispute sources.

    Improvements

    • Improved clarity of Transaction Statuses by removing legacy statuses that are no longer used or applicable.
    • Campaigns App API now accepts specifying the Gateway Group or Gateway directly in the API request to override the campaigns settings for more complex campaign flows.
    • Oauth App create flow in the dashboard has been improved for clarity to no longer require associating with a dashboard user.
    • Improved the Product selector for campaigns to improve support for stores with large product catalogs.
    • Fulfillment locations and fulfillment apps are now prevented from removal if the locations have active fulfillments in progress to protect against situations that could leave orders stuck in fulfillment processing status indefinitely.
    • Improved order refund events to stamp the Oauth App if created over the Admin API.
    • Campaigns API docs now support testing the campaign calls through the interactive console for faster exploration and testing.

    Bug Fixes

    • Fixed an issue with support macros duplicating the response text when using.
    • Fixed an edge case issue where it was possible to create a 500 error due to attempting to add the same customer to a block list multiple times.
    • Fixed an edge case issue with changing the fulfillment location when the order also has digital products.

     

  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks