• 9/7/25

    SubscriptionsAdmin APIPaymentsSettings

    New Features

    • Store Localization Overhaul: Store localization settings have been revamped with new tools to help merchants quickly launch in new regions. Bulk display prices can now be automatically converted using current exchange rates.

    • Campaigns App Domains: Production vs. Development: Campaign domains now support both production and development environments, allowing merchants to exclude test data from campaign analytics for cleaner, more accurate reporting.

    • Payment Methods in Store Detail API: The Store Detail Admin API endpoint now returns enabled payment methods, allowing external apps to dynamically reference available gateway options in their integrations.

     

    Improvements

    • Custom Cancel Reasons for Subscriptions: The subscription cancellation flow in the dashboard now includes a free-text field for “Other Cancel Reason.” This data is available in exports for better analysis of custom cancel motivations.

    • Faster Dashboard Cart View: The cart list view in the dashboard has received UI refinements and backend query optimizations for faster loading and smoother UX.

    • Enhanced Storefront Event Trackers: Storefront event tracking now provides more context for integration with third-party analytics platforms.

    • Admin API Performance Upgrade: Admin API serializers now use the Rust-based orjson library offering performance up to 10x faster than Python’s default JSON methods.

    • Subscription Payment Filters: The subscription list view and reporting tools now allow filtering by Apple Pay and Google Pay separately from standard bankcard methods for more detailed insights.

    • Reporting Fields in Carts API: The Admin API Carts endpoint now includes reporting fields to enable standardized reporting currency usage in non-base values.

    • Improved Session Re-authentication: When users return to a stale App session, they’re now prompted to re-authenticate more gracefully for a smoother experience.

    • Apple Pay Shipping Name Fallback: If Apple Pay omits first or last names from shipping data, the system now falls back to the customer’s profile name for continuity.

    • App Deep Linking Enhancements: App views now support deep linking to nested screens with applied query strings, making it easier to share filtered views across teams.

    • Fulfillment Carrier Expansion: Added core support for Amazon Shipping US and DHL Paket carrier mappings for improved post-fulfillment workflows.

    • Improved Product Image Uploads: When product image uploads fail, users now receive clearer error messaging to aid troubleshooting.

    • Campaign Logs by Payment Method: Campaigns App logs can now be searched by payment method, helping teams diagnose issues tied to specific gateways or flows.

    • Gateway Group Validation Enhancements: Gateway groups now validate that each gateway has a weighting of at least 1. If a merchant no longer wants a gateway to receive traffic, it should be removed from the group entirely.

    • Delivery Tracking Pagination Optimization: The delivery tracking list view now loads faster, thanks to improved query performance.

     

    Bug Fixes

    • Google Analytics Referrer Fix: Resolved an issue where the Google Analytics app wasn’t capturing the referring page correctly for event tracking.

    • Google Pay Initialization Fix: Fixed an edge case that could prevent Google Pay from initializing properly depending on specific gateway configurations.

  • 29/05/2025

    SubscriptionsProductsOrdersDashboard

    New Features

    • Reuse Saved Payment Methods in Dashboard Orders: The dashboard order creation flow now supports using a customer’s retained payment methods, enabling faster and more efficient support workflows when placing orders on behalf of existing customers.

    • Simplified Product Management: The concept of stand-alone products has been removed, streamlining the product setup process and making catalog management more intuitive.

     

    Improvements

    • Subscription Line Item Handling: Subscription line item behavior now mirrors that of cart and order line items for a more consistent and intuitive experience.

    • Single Page Checkout Enhancements: Several updates have been made to the single page checkout flow, improving the end-customer experience and aimed at boosting conversion rates.

    • Improved Checkout Settings UX: The checkout settings interface has been refined for easier customization of the checkout experience from the dashboard settings.

    • More Accurate Payment Response Codes: Payment response code 2003 has been renamed to Issuer Declined, and additional network response mappings have been updated for improved clarity and reporting.

    • Apple Pay Express Display Logic: Apple Pay buttons are now more intelligently handled on devices that do not support them, reducing display inconsistencies.

    • Shop Sync Currency Defaults: Shop Sync now automatically sets USD as the default currency if none is configured in the connected Shopify store, preventing product sync failures and improving first-time setup.

     

    Bug Fixes

    • Unexpected Redirect Fix: Fixed an edge case where logged-out dashboard users were incorrectly redirected to the storefront.

    • Gateway Routing Fix: Resolved an issue where bankcard transactions didn’t always follow expected gateway group routing configurations.

    • Order Attribution Field Fix: The order attribution funnel field is now correctly configured as a text input.

  • 14/05/2025

    SubscriptionsAdmin APIDashboard

    New Features

    PayPal Subscriptions Support: Subscriptions now support recurring payments via PayPal, giving merchants access to more customers using alternative payment methods.

    Campaign Analytics Tracking: Campaigns now include full session tracking and KPI analytics, making it easier to monitor and optimize performance in real time.

    Revamped Cart Editing: Cart updating and editing in the dashboard has been overhauled to align with the order creation flow, offering more flexibility and consistency for merchants.

    Storefront Pages via Admin API: Storefront Pages can now be created and managed through the Admin API, enabling Page Builders to generate custom templates and assign them to storefront pages—ideal for headless or externally managed frontends.

     

    Improvements

    Variant-Level Shipping Options: Shipping settings are now configurable at the product variant level, supporting use cases where a product may have both physical and digital versions.

    Faster Payments View: Performance of the Payments list view has been improved by up to 400% for accounts with large transaction volumes.

    Subscription Gateway Persistence: Subscriptions will now remain active even if the attached payment gateway has been deactivated, with a warning displayed to inform merchants that action is required.

     

    Bug Fixes

    Google Pay Button Fix: The express checkout button for Google Pay has been revised to comply with Google Pay’s approval process and prevent potential rejections.

    Currency Switching Fix: Fixed an issue where storefront users were unable to change currency within their session.

    Storefront 404 Fix: Resolved an issue that caused the storefront to display a 404 page in some unexpected scenarios.

  • 2024/12/04

    OffersSubscriptionsAdmin APIFulfillment

    New Features

    • Introducing Tracking Events Beta, a new and improved way integrate external tracking systems with rich customer behavior event data on your storefront. Full documentation and demos coming soon.
    • Subscriptions Admin API now has a new SubscriptionRetryCreate endpoint enabling external systems to trigger a renewal payment attempt when a subscription is failing renewal.
    • Subscription transactions can now be retreived through the SubscriptionsTransactionsList Admin API endpoint to assist external systems to analyze all transactions related to an individual subscription.

    Improvements

    • Offer subscription discount logic has been overhauled and improved for more clarity on the scenarios of applying a discount on an initial order and/or the renewal orders.
    • The current logged in user is now shown in the checkout flow for improved customer UX.
    • Delivery Tracking integration now ignores events received after the shipment was initially confirmed as delivered to prevent edge cases where shipments were initially delivered and then changed back to In Transit status.
    • Fulfillment order line items now include tax lines to support tax data flowing through to fulfillment service providers importing orders.

    Bugs Fixed

    • We've fixed an issue with the Products Admin API that caused an error when sending an empty category to Products Admin API.
    • We fixed an edge case that allowed invalid interval values to be passed in storefront themes that caused a 500 error.
  • 2024/09/25

    SubscriptionsAdmin APIPaymentsSupport

    New Features

    • 29 Next Payments accounts can now be shared with multiple users allowing merchants to give access to their teams and service providers to assist in dispute management workflows.
    • 3DS setup and settings have been completely overhauled to make the setup more intuitive and flexible for merchants enable on specific card networks.
    • Support Tickets now feature a full event log to capture all activity related to the ticket to make support workflows easier to audit and see the fully history of the customer and support agent interaction.
    • Ticket comments with reference to another ticket, ie #1234, will now automatically link to the ticket for easier cross-referencing of related support tickets.
    • Subscriptions can now be canceled with a cancel reason on a new subscriptionCancelCreate endpoint.

    Improvements

    • Klaviyo integration now supports multi-currency sales and converting sales metrics into the reporting currency configured with the Klaviyo account.
    • Historical support tickets are now linked to a customer profile if they were created before the customer had a customer profile.
    • Subscription Actions now support the ability for dashboard users to trigger the "Subscription Update Payment Method" email notification to the customer even if the subscription is active (and not failing payment).
    • We now notify store admin's if their store's email sending domain becomes unverified so they are aware of the issue and can take action.
    • Account Updater events now include more context regarding the update action whether it was an expiration date update or a full card update.
    • Improved query logic to improve both dashboard and API transactions list view performance.
    • We've now improved subscription upsell logic to support free initial price and still maintaining a gateway for the future billing cycles.

    Bug Fixes

    • We've fixed an edge case that prevented Google Pay from being offered as an express payment method in the storefront checkout flow.
    • We've fixed a potential error when users input a long subscription cancel "other" reason that exceeds the expected length.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks