New Features

• Authorize.net integration is now generally available and can be added as a payment gateway in stores.
• Disputes now have Resolutions which provide a clear workflow to "resolve" disputes and indicate the outcome and/or action taken.
• Tickets can now be fully managed via the Admin API to enable more complex use cases and 3rd party support ticket integrations.

Improvements

• Updated Order Confirmation emails to link to a secure publicly viewable order detail view allowing customers to view their order status without needing to login to their account.
• The Support "Inbox" views have been refactored and incorporated as tabs on the main Tickets list view making it easier to monitor tickets in different stages and more clear workflows.
• Orders line items now clearly indicate if an item is on subscription and the related subscription details are available in a Subscription tab.
• Product Variants now inherit their parent's product images and content by default making it easier to manage several product offer.
• Overhauled the Coupon detail view to be more similar to Offer detail and also added pagination to the orders list table.

Bug Fixes

• Fixed an issue where export data sometimes did not have the store timezone applied.
• We've now corrected an issue that caused orders without addresses to always attempt and fail to send to the fulfillment partner.
• Fixed an issue with thank you page that caused a 500 error if it was randomly accessed without an order in the current session.
• Corrected an issue with the dropdown list of users to create an API token for included all customers which caused a performance issue on stores with large customer datasets.
• Fixed an issue preventing a user from updating a product slug.

New Features

• Bluesnap gateway now supports a dynamic "Soft Descriptor" field that is passed along with each gateway transaction.

Improvements

• Many reports have been refactored to significantly improve generation time which was especially evident on larger datasets.
• The Admin Order API now validates the length of the security code matches the card brand expectation before sending to the gateway for processing.
• Source Attribution filters are now remote selects improving page load performance where they are available.
• Support Article navigation and UI has been improved with Categories now being nested inside with Articles as a navigation tab.

Bug Fixes

• Fixed an issue with Products not being synced properly to Omnisend and therefore causing Omnisend to not attribute customers to purchasing the product.
• Fixed an issue with non-admin dashboard users not showing on the list of dashboard users in store settings.
• Corrected an issue with Midigator Prevention case numbers not being automatically saved as the store Dispute case number.
• Fixed an issue with the Tax reports aggregation to properly show multiple tax rates charged for orders.
• Corrected an issue with Klarna order capture process occasionally not being able to reference the customer correctly.
• Fixed an issue with Transaction "initiator" data not being stored correctly and made available on Transaction exports.

Improvements

• Disputes can now be viewed directly on the Customer Profile allowing store dashboard users to easily see and access a Customer's Disputes.
• Support Ticket requester's can now be updated to associate a support ticket with the correct customer account.
• Store admins can now configure subscription Upcoming Renewal Notifications to notify customers of upcoming orders and comply with local laws.
• The Orders, Order Line Items, and Customers exports all now include the Customer IP address so that store admins can use the IP address to cross reference any issues they are seeing.
• Users created with the Admin Orders API can now accept tags to be associated with the user so that store's can tag users more easily with the orders API operations.
• We've now been able to significantly reduce the number of queries our theme templates need on page load by caching them in database cache for improved site load times
• All source attributions can be chosen from during the setup of the Midigator integration.
• Improved the user data model to store the customer type as an actual model field instead of being dynamically derived based on orders or permissions. This also corrected the webhook customer.updated signal to send when customers transition from lead to customer.

Bug Fixes

• We've now corrected the report inconsistencies caused by missing timezone awareness on a few of the report views.
• Fixed several issues that prevented orders from syncing correctly to Omnisend.
• Implemented fixes and improvements to the Avalara extension to not attempt to sync carts without products.
• Fixed an issue with Omnisend push notifications service worker not using the database settings.
• Improved the order create validation logic to require a payment_return_url when using a gateway group that has gateways for the order currency that use 3DS transactions.

New Features

• Introducing Gateway Groups which provide an easier path to using multiple bankcard gateways and distributing the transactions for your store's checkout flow or API orders.
• Introducing a new Transactions by Gateway report that shows a breakdown of all bankcard transactions by gateway for analysis of payment transactions.
• Introducing Support Tickets by Product and Tickets by Tag reports with the addition of "Avg First Reply Time" tracking for all ticket reports, offering a better understanding of support staff responsiveness.
• API users can now add or remove a customer from block lists by updating the is_blocked attribute, which will add or remove the customer from block lists.
• Webhook subscribers can now subscribe to subscription.created and subscription.updated event triggers to receive subscription related events.

Improvements

• Disputes can now be matched to non-bankcard transactions, such as Paypal and Klarna transactions, for the tracking of APM disputes.
• Omnisend processes are now fully asynchronous, improving our resilience against third party API outages.
• Many Admin APIs have had query improvements, resulting in faster response times.

Bug Fixes

• Fixed a conflict between the storefront subscription detail view and the side cart that caused a 500 error.

New Features

• Introducing Orders by Tag report to provide order summary broken down by tag allowing merchants to track arbitrary tags in their order reporting.
• Admin API Create Order with Tags which simplifies the order tagging process for Admin API consumers.
• Dashboard users can now have a new customer action to add the customer to block lists which will block future orders from that customer while maintaining access to their account.
• You can now configure a "New Ticket Notification" to be sent to an email address to notify store admins that a new support request has been received.

Improvements

• Shipping method currency pricing now supports a Free Shipping Threshold allowing merchants to set a currency specific value.
• Storefront theme assets (CSS and JS) are now served via CDN making them faster and more efficient to load for site visitors.
• Storefront Theme translations now have 2 levels of grouping making it more logical to organize theme translations which have also been verified to work with translation services such as Crowdin.

Bugs Fixed

• Fixed an issue that caused the Shipping values on Orders reports to be unreported.
• Fixed several issues related to timezone and date filters on views with date range filters.
• Fixed an issue wherein order were stuck in processing status due to the line items being marked as shipped but the order was still processing status.
• Fixed a performance issue on the dispute detail view.