• 2024/07/17

    SubscriptionsThemesPaymentsFulfillment

    New Features

    • Stripe payment gateway now supports configuring a Soft Descriptor allowing merchants to customize the descriptor shown on customer bank statements.
    • Theme Settings now supports configuring a page setting type allowing dashboard users to select a page to link to instead of needing to configure the page url manually.
    • Theme Settings now supports configuring a richtext field type for settings fields that expect to have formatted html text.
    • Fulfillments can now be exported through the Fulfillments overview report allowing merchants to work with their data externally.

    Improvements

    • The Subscription Payment Method update form now shows a warning to suggest to customers that their payment method is failing and needs to be updated.
    • The Theme Customize view now warns users when they have unsaved changes that won't be applied if they exit the view.

    Bug Fixes

    • We've fixed an edge case issue where it was possible to send a duplicate fulfillment request while there was an existing fulfillment request pending acceptance.
    • We've fixed an edge case issue with adding a dashboard user without first and last name failed to register with dashboard single sign-on.
    • We've corrected the order line items response to always include variant product titles.
    • We've corrected an edge case with saved settings not being set when re-installing a previously uninstalled app.

  • 2024/07/03

    ThemesReportsOrdersDashboardAppsGift Cards

    New Features

    • Introducing a new Orders Summary widget providing a quick view of recent order activity to help monitor order KPIs.
    • Campaigns Upsell Create API now supports passing additional payment detail to specify a gateway or gateway group for more complex campaign flows.
    • Transaction reports now include a new Approval Rate metric to assist merchants in monitoring the rate payment attempts are approved as an indicator of gateway health.
    • Theme and App Settings now feature new html, css, and javascript settings types for code snippets users may want to include in their theme.
    • Meta Pixel app now features a logs of server side events to assist in monitoring and troubleshooting any issues.
    • Order Exports now feature COGS values for both order total COGS and order line items for viewing and working with COGS data externally.
    • Disputes now feature the ability to set a happened_at date allowing external service providers to more accurately set the dispute date in the past when the dispute actually happened.
    • Gift Cards can now be sold through "Gift Card Products" on the storefront and APIs enabling merchants to sell gift cards to customers as part of promotional offers.

    Improvements

    • Order Address update actions now create events with improved details for more consistency with order events and actions.
    • We've improved the UX of order line items that are related to subscriptions and order editing actions so this detail is not missed in order management workflows.
    • Meta Pixel app now fires events on the storefront for PageView, AddToCart, ViewContent, and InitiateCheckout.
    • We've updated Stripe 3DS flow to favor the frictionless when possible to reduce friction in the payment flow.
    • We've now removed the coupon from from the storefront sidecart platform wide to focus the cart on getting customers to the checkout flow where coupon and gift card application is available.
    • We've now added Return Tracking information to Returns Exports which was previously not included.

    Bug Fixes

    • We've fixed an edge case issue with the storefront checkout flow that caused attribution metadata to be unnecessarily cleared.
    • We've fixed an edge case where it was possible to create a 500 error when passing an unparseable string to the phone number field on user API.

  • 2024/06/05

    ThemesProductsNotificationsFulfillment

    New Features

    • New customer notifications have been added when orders are Out for Delivery and Delivered to keep customers updated on their shipment statuses. This is supported for stores with Delivery Tracking app installed. 
    • Theme settings now feature a live preview to see your changes while you edit, to make the storefront theme editing experience more intuitive and interactive for users.
    • Product cost per item can now be added to calculate COGS on orders so that merchants can integrate their raw costs into external services to track ROI.

    Improvements

    • Shipping carrier names have been improved system-wide to display more friendly names.
    • FirstMile has been added as a core fulfillment carrier with mapping support from Shipstation to map to external services such as PayPal and Delivery Tracking.
    • 4PX has been added as a core fulfillment carrier with mapping support from Shipstation to map to external services such as PayPal and Delivery Tracking.
    • Product SKUs are now shown on the order detail view to more easily surface exactly which product SKU has been purchased by the customer.

    Bug Fixes

    • Fixed an issue where we ocassionally get multiple delivered events from providers and create multiple fulfillment delivered events.
    • Fixed a UI issue when creating offers when using the Discount is a fixed amount off of the product's value incentive.
    • Fixed an issue that caused the order confirmation email not to be sent if the order was completely digital.

  • 2024/05/08

    Admin APIThemesStorefrontDashboardFulfillment

    New Features

    • Introducing 3PL Central as a new fully integrated Fulfillment Sevice App allowing merchants to automate their fulfillment flow with warehouse providers using 3PL Central WMS. 
    • Developers can now subscribe to webhook events for gateway.created and gateway.updated to stay up to date with store payment gateway configuration changes.
    • Customer Accounts now have a new setting to disable Support Ticketing for merchants that don't use our internal ticketing functionality.

    Improvements

    • Theme developers now have the ability to create settings for Product Categories that can be used to dynamically populate storefront theme templates.
    • The Dashboard Create Order form now follows the cart max items setting so it's consistent with the storefront when adding products an order.
    • We've now added YunExpress as a core fulfillment carrier and also now automatically detect and map YunExpress tracking codes through the ShipStation app.
    • It's now possible to pass multiple stockrecords when creating a product to simplify the workflow of external systems creating products in a store catalogue.
    • We've improved the logic and process of notification to Fulfillment Service Apps when they have many new fulfillments available waiting to be accepted.
    • The partner_transaction_id field has been removed from the Admin API to improve clarity for external API data consumers.
    • We refactored the customer selection and creation UI on Gift Cards to follow the Create Order UI for UX consistency.
    • Product structure has been removed from the Admin API for increased clarity.
    • We've improved thumbnail generation and handling for Campaigns App to support images with transparent backgrounds.

    Bug Fixes

    • Fixed an issue in the storefront checkout flow where the customer email address field disappeared when navigating back to the information step from the payment step.
    • Fixed an issue with duplicate product categories causing a 500 error instead of a standard validation error.
    • Fixed an edge case that prevented parent products that have variants from being able to be deleted.
    • Fixed an edge case where decline throttle settings did not work properly if a payment gateway was not active.
    • Fixed an issue where the customer's first address added through the Dashboard was not set as the default shipping and billing address.

  • 2024/03/27

    SubscriptionsThemesStorefrontReports

    New Features

    • Introducing a new Subscriptions Retention report that is fully filterable to see your subscriber retention cohorts based on any subscription filter attribute.
    • Theme developers can now create settings for single or multi-products used in the default templates for more robust configurable themes. 
    • Storefront now features dashboard configurable menus that automatically populate in storefront themes for an easier merchant store configuration experience.

    Improvements

    • All dashboard list views and reports now exclude empty querystrings while filtering for more clear user experience and shorter urls for sharing.
    • Fixed several non-intuitive UX issues with the subscription payment update flow in storefront for improved ease of use.
    • Campaigns list view is now automatically sorted to show your most recently created campaigns first as they are more likely to be in use and actively being worked on.
    • We've changed the global theme context of basket to cart for more consistency across the platform and naming conventions.
    • Theme Kit now automatically handles and recovers when it encounters a rate limit error while pushing and pulling large sets of theme files.

    Bug Fixes

    • Fixed an issue causing a 500 error when viewing a customer in the dashboard.
    • Fixed an issue that occasionally happened with rapid successive API requests with a customer address.
  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks