• 2025/04/30

    Improvements

    • Test Orders can now be created before creating any gateways in the store default gateway group simplifying the store setup process.
    • We now keep track when merchants enable or disable inventory tracking and back orders through inventory management views.

    Bug Fixes

    • We fixed an issue that upsell transactions did not carry the initial attribution on them and were not shown when filtering payments by transaction source.
  • 2025/04/16

    New Features

    • Gateway Groups settings and UX have been overhauled for a more intuitive and seemless experience making it easier for merchants to manage their gateway groups.
    • Order confirmation emails can now be configured to be sent from Shopify when using the Shop Sync app.

    Improvements

    • Orders that are pending payment but already fulfilled can now be canceled through order management actions making it easier for customer service agents to cancel orders for customers.
    • Products variants now default to using the default product image if no image has been set for the variant.
    • We've added Admin API gateways:read permission to be able to specifically access gateways and gateway groups endpoints.
    • We've improved the core subscription creation flow for digital products to not inherit the initial order shipping price for a logic outcome on the subscription pricing.
    • Checkout customization settings have been improved to not reload too quickly when editing CSS for an improved UX experience.
    • We've improved database queries in Delivery Tracking app for improve page load speeds and improved UX experience.
    • Orders that are older than and not been updated in the last 6 months will be automatically archived by the system to keep the order management views clean with relevant orders that may require merchant attention.
    • We've improved Stripe gateway declines to integrate with Stripe Radar outcomes when mapping to our global transaction response codes.
    • Fulfillment automatic fulfillment delay can now be set up to 72 hours (4320 minutes) after the order was created to allow for longer fulfillment delays.
    • Shop Sync app now automatically enables Product Sync as it is the expected default setting for most merchants when setting up and configuring the app settings.
    • Checkout customization settings options have been improved with more clear names and help text for more clear outcomes when customizing the look and feel.
    • We've improved decline code mappings for 29 Next payments to be more accurate for more clear reporting and transaction handling.
    • We've added carrier mapping for SpeedX when importing fulfillments from ShipStation.

    Bug Fixes

    • We've fixed an issue with Address Line 2 not syncing through Shop Sync for order fulfillment.
    • We've fixed an issue that caused sitemaps to not load correctly.
    • We've fixed an issue that caused a 502 error on product pages when the product being viewed was not public.
  • 2025/04/02

    CheckoutAdmin APIOrdersMetadata

    New Features

    Dashboard Support for Line Item Metadata: Line item metadata can now be viewed and edited directly in the dashboard for Carts, Orders, and Subscriptions.

    Revamped Order Refunds API: A new two-step Order Refunds API flow is now available, allowing you to preview and calculate refunds before creation. This flow supports line-item level refunds and aligns with the dashboard’s refund experience.

    Split Fulfillment Orders Filter: Orders list can now be filtered by “Has Split Fulfillment,” making it easier for merchants to identify orders with multiple fulfillment records.

     

    Improvements

    Digital Product Fulfillment Enhancements: Digital products now follow an improved order management and auto-fulfillment flow. This allows upsells to be added during order creation, even when the order begins with digital products only.

    Updated Apple Pay SDK: We’ve updated to the latest Apple Pay SDK, which now includes support for Apple Pay on non-Apple devices and browsers.

    Campaigns App Pinning: Users can now pin campaigns to keep important or frequently accessed campaigns at the top of the Campaigns App list view.

    Improved Event Tracking Setup: Event tracking setup now links directly to developer documentation for easier access to event guides and usage examples.

    Overhauled Gorgias App: The Gorgias integration has been rebuilt with significantly improved multi-store support, allowing smoother loading of the 29 Next widget inside Gorgias.

    Upgraded Klaviyo App Integration: The Klaviyo App now uses the latest Storefront Event Tracking framework for more accurate and flexible customer activity tracking.

    Improved Shipping Discount Calculation: Shipping discount logic has been improved for Google Pay and Apple Pay within our 3-step checkout flow.

     

    Bug Fixes

    3DS Test Card Fix: Resolved an issue where the 3DS test card was not functioning as expected.

    Fulfillment Location Move API Fix: Fixed a bug where a successful fulfillment location move could incorrectly return a 500 error.

    Refund Error Handling Fix: Attempting to refund an uncaptured transaction now correctly returns a validation error instead of a 500 error.

    Product Variant Attribute Fixes: Addressed several edge cases related to editing and saving product variant attributes.

    Apple Pay Order Creation Fix: Fixed an issue where Apple Pay orders could occasionally fail to create.

    Returns Reporting Correction: Corrected report values related to returns that were sometimes calculated incorrectly.

    Checkout Customization Flow Fix: Fixed a 500 error that could occur when viewing the storefront via Checkout Customization.

    Improved Shopify Sync Error Handling: Enhanced handling for intermittent errors received from Shopify during order syncing.

  • 2025/03/19

    Admin APIPaymentsReportsProductsMetadataCampaigns

    New Features

    Simplified PayPal Account Setup: The PayPal connection and authorization process has been completely redesigned for a more seamless and user-friendly setup experience.

    Expanded Admin API Metadata Support: Carts, Orders, and Subscription Line Items now accept metadata via the Admin API, enabling deeper platform integrations and external tracking of line items.

    Improvements

    More Accurate AOV Metrics: Order Report AOV calculations now account for order totals inclusive of returns and refunds, for improved accuracy in merchant reporting.

    Flexible SKU Management: Product SKUs can now be duplicated across multiple products, providing greater flexibility in product catalog management.

    Persistent Orders List Date Range Selection: The date range selection in Orders List view now persists across sessions, enhancing the merchant user experience when monitoring order activity.

    Improved Email Domain Setup Instructions: Email sending domain setup instructions have been refined to minimize user errors when configuring DNS entries.

    Optimized Campaign Package Image Handling: Large campaign package images are now validated and compressed to ensure proper thumbnail generation.

    Consistent Storefront Branding: Storefront customer account branding logos now follow the same sizing rules as those in the checkout experience for a more cohesive appearance.

    Enhanced Storefront Event Tracking: A new init() method has been introduced, providing event tracking integrations with additional context when firing events.

    Storefront Catalog Filter Warnings: Users are now alerted if a catalog filter source has been deleted, prompting them to resolve potential filtering issues.

    Bug Fixes

    Fixed Low Stock Alert Links: Low Stock Alert notifications now correctly direct users to the new inventory management views.

    Resolved Unexpected Event Tracking in Checkout Customization: Storefront Event Tracking no longer fires unintended events in the Checkout Customization flow.

  • 2025/03/05

    New Features

    NMI - Apple Pay & Google Pay Support: The NMI gateway integration now supports Apple Pay and Google Pay.

    PayPal Integration Overhaul: Our PayPal integration has been upgraded to use the Orders V2 REST API flow and vaulted payment methods for improved functionality.

    Two-Factor Authentication (2FA): We’ve introduced two-factor authentication with support for OTP authenticator apps, enhancing platform user account security.

    Enhanced API Support for Product Images: The API now supports creating product images via source URLs, allowing for larger image file sizes.

     

    Improvements

    Optimized Product Image Handling: Large product images are now automatically downsized and compressed to ensure proper thumbnail and storefront image generation.

    Expanded Fulfillment Carrier Support: We’ve added many new fulfillment carriers to our core mappings, including tracking links, PayPal tracking uploads, and delivery tracking.

    Refined Ticket Email Styling: Support ticket emails have been redesigned for a more consistent and polished experience, aligning with other ticketing systems.

    Improved Outbound Email Handling: We’ve enhanced our integration with our outbound email provider and introduced better logic for automatically handling bounce notifications.

    Enhanced Shop Sync Product Sync: Shop Sync’s product sync logic has been improved to better handle Shopify’s product update webhooks, ensuring inventory consistency between both systems.

     

    Bug Fixes

    Fulfillment API Error Handling: The Fulfillment API now raises a clear error message instead of a 500 error when the same fulfillment request is sent multiple times.

    More Accurate Braintree Payment Response Codes: Payment response code mappings with Braintree have been refined for more precise error reporting.

    Admin API Payment Method Fix: Fixed an issue where a new payment method token was not always properly verified and retained when updated through the Admin API.

    Delivery Tracking Address Fix: Resolved an issue where missing address details in delivery tracking could result in a 500 error.

  • Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks