• Topics
  • Admin API
  • Apps
  • Campaigns
  • Checkout
  • Customers
  • Dashboard
  • Disputes
  • Fulfillment
  • Gift Cards
  • Metadata
  • Notifications
  • Offers
  • Orders
  • Payments
  • Products
  • Reports
  • Settings
  • Storefront
  • Storefront API
  • Subscriptions
  • Support
  • Taxes
  • Themes
  • Webhooks

  • 2024/04/10

    FulfillmentCampaignsDisputesPaymentsReports

    New Features

    • Fulfillment Events now show directly in the dashboard on the fulfillment order as a timeline for ease of tracking
    • Transaction reports now include summary metrics indicating the number of transactions that were disputed to help merchants have improved visibility into dispute sources.

    Improvements

    • Improved clarity of Transaction Statuses by removing legacy statuses that are no longer used or applicable.
    • Campaigns App API now accepts specifying the Gateway Group or Gateway directly in the API request to override the campaigns settings for more complex campaign flows.
    • Oauth App create flow in the dashboard has been improved for clarity to no longer require associating with a dashboard user.
    • Improved the Product selector for campaigns to improve support for stores with large product catalogs.
    • Fulfillment locations and fulfillment apps are now prevented from removal if the locations have active fulfillments in progress to protect against situations that could leave orders stuck in fulfillment processing status indefinitely.
    • Improved order refund events to stamp the Oauth App if created over the Admin API.
    • Campaigns API docs now support testing the campaign calls through the interactive console for faster exploration and testing.

    Bug Fixes

    • Fixed an issue with support macros duplicating the response text when using.
    • Fixed an edge case issue where it was possible to create a 500 error due to attempting to add the same customer to a block list multiple times.
    • Fixed an edge case issue with changing the fulfillment location when the order also has digital products.

     

  • 2024/03/27

    ReportsSubscriptionsThemesStorefront

    New Features

    • Introducing a new Subscriptions Retention report that is fully filterable to see your subscriber retention cohorts based on any subscription filter attribute.
    • Theme developers can now create settings for single or multi-products used in the default templates for more robust configurable themes. 
    • Storefront now features dashboard configurable menus that automatically populate in storefront themes for an easier merchant store configuration experience.

    Improvements

    • All dashboard list views and reports now exclude empty querystrings while filtering for more clear user experience and shorter urls for sharing.
    • Fixed several non-intuitive UX issues with the subscription payment update flow in storefront for improved ease of use.
    • Campaigns list view is now automatically sorted to show your most recently created campaigns first as they are more likely to be in use and actively being worked on.
    • We've changed the global theme context of basket to cart for more consistency across the platform and naming conventions.
    • Theme Kit now automatically handles and recovers when it encounters a rate limit error while pushing and pulling large sets of theme files.

    Bug Fixes

    • Fixed an issue causing a 500 error when viewing a customer in the dashboard.
    • Fixed an issue that occasionally happened with rapid successive API requests with a customer address.

  • 2024/03/13

    SupportFulfillmentDashboardStorefront API

    New Features

    • Dashboard users can now create orders on behalf of customers manually. These orders are classified as Dashboard orders in the reports filter Source.
    • Fulfillment locations can now be restricted to only ship to a specified list of countries enabling a simpler path to more complex fulfillment routing scenarios.
    • We now have dynamic IP address filtering to prevent continuous failed transaction attempts and card testing attacks.

    Improvements

    • We've improved support ticket filtering to prevent inbound spam emails from creating duplicate tickets.
    • The Storefront GraphQL API integrated explorer has gotten a full overhaul with a new UI and faster load times for documentation, see /api/graphql/.
    • Storefront customer accounts now follow the store brand color settings for a more immersive customer expereince.
    • When Apps create notes over the API, the App name is now shown as the note creator in the customer or order timeline to more easily see the source of the note.
    • File type metadata objects now show with a link to the uploaded file for easier access and viewing.
    • We've fixed Maxmind warnings due to empty values passed for address fields when not present instead of null.
    • Bankcards with an expiration date that has already passed are now automatically filtered from storefront checkout flow, given they are deemed to be ineligible for new payments.
    • We've improved our address handling logic for APMs to prevent invalid addresses from being accepted through APM payment flows.

    Bugs Fixed

    • Fixed an issue with subscription timeline gateway change event detail to track the changes correctly.
    • Fixed an issue where it was possible to double-click storefront account action buttons while they were processing and cause a 500 error.
    • Fixed an issue with drag and drop image uploading into content WYSIWYG editors.

  • 2024/02/29

    FulfillmentCheckoutAdmin APIThemesPaymentsSettings

    New Features

    • Introducing support for AirWallex, a new payment gateway for bankcard payments specializing in cross-border payments around the world.
    • Tracked shipment events can now be uploaded to a new Fulfillment Events API that broadens order life-cycle tracking and reporting capabilities all the way to delivery.
    • Theme developers can now query store objects with a more flexible and powerful where template tag that allows object types, lookup expressions, and variables to passed into.
    • Merchants can now configure storefront Customer Accounts to enable or restrict customers from self-managing their subscription next renewal dates or recurring schedule. 
    • The storefront checkout flow now has a more optimized flow for digital only orders that do not require shipping addresses or shipping methods.

    Improvements

    • Email sending domain setup flow has been simplified and improved to ease the setup of new email sending domains.
    • Subscription action modals have been updated to be standard modals for improved UX and consistency.
    • Campaigns App now uses the latest Admin API version 2024-04-01 for all of its interaction with the store platform when creating orders.
    • We now track events on subscriptions when the associated payment method is updated by the customer in their storefront account.

    Bug Fixes

    • Fixed a few edge cases with Campaigns API rate limiting to improve rate limit handling while under attack.
    • Fixed a typo in store API for correctness.
    • Fixed an issue with cloning campaigns to always select the proper gateway group.

  • 2024/02/14

    CampaignsAdmin APISettingsProductsOrders

    New Features

    • We've now released a new Admin API version, 2024-04-01, which has much improved schemas for better performance and consistency.
    • Duplicate orders are now detected and blocked to prevent customers from accidentally creating multiple orders with the same products within a short timeframe.
    • Admin API reference documentation now features the capability to send example requests to quickly test API requests/responses.

    Improvements

    • Test orders no longer impact product inventory counts to improve product inventory tracking.
    • Storefront asset uploading has been significantly improved from a UX perspective to be more intuitive.
    • Fulfillment event timeline details now include tracking information to surface shipment tracking information within the context of order history for more clarity.
    • Product titles shown in Campaigns app are now automatically updated when the source product is updated to keep these in sync.
    • Campaign API users can now pass a language in the user object to override the campaign default language if selling in multiple languages.
    • Store domains now have improved validation to prevent invalid domains from being added to stores.

    Bug Fixes

    • The list of available locations to move a product to has been fixed to not include deleted locations.
    • Returns export errors caused by unsafe handling of null values have now been fixed.
    • Edge case issues with Apple Pay default account country have been fixed.
    • Subscription list views and reports incorrectly offered sorting by total which has now been corrected.